I have been having some issues powering on my laptop for about a month. Every weekend, I try to turn on my laptop, and it refuses to do anything. Some mixture of removing parts like the SSD, RAM, or WiFi card seemed for a while to help, but every time, I would still need to plug in the laptop. Afte…

[image] Jason_Dagless: Recall then? Surely that’s the right thing to do? Sure it is but is it realistic? Not even remotely. That would sink the company. The best they can do realistically is keep replacing the boards that fail as the claims come in. Some boards act better than others with no …

How about 30% discount on any 12th Gen or 13th Gen board? :thinking:

[image] Jason_Dagless: How about 30% discount on any 12th Gen or 13th Gen board? That would be a better solution for affected customers but while it wouldn’t necessarily bankrupt the company flat out, it leads to a different problem, namely cash flow. Given that most of the install base is st…

The workaround is fairly straightforward. People may not like it, but it is an option, and it works (defective boards excluded, obviously). The workaround that I follow with my very rarely used second machine is to set a charging limit and leave it plugged in. I haven’t had an issue with it failing …

[image] GhostLegion: As for the ethical concerns about informing customers…what would be the point now? This is primarily a problem with 11th gen boards, which are now EOL, except for refurbs and stock of boards on the marketplace, no new 11th gen laptops will be produced so no new customers wil…

@Kamil_Hanus based on my reading of the thread, you essentially dropped a bomb on the process the second you threatened legal action. At this point anyone from Framework seeing this, and any support ticket you might have are now getting filtered through legal counsel.

As my comments are getting out of scope this topic, I will create separate one. I do believe some of you guys will welcome that. As I am really frustrated from situation, I will provide full email communication with anonymized personal data. There is chance I personally miss something, however I st…

Haven’t been engaged in this discussion for a while but have been checking in to read the lively banter all along. I do think it’s a good point to repeat for those that are new to the topic and didn’t read all the way thru from the top that this forum attracts the people who have this problem so pl…

[image] BraneGenius: I have good news. After a month and a half of pain, I finally got to replace my CMOS battery on Christmas Eve. It’s still early to call it a total victory, but based on a little stress testing (i.e. charging it up and leaving it off the cord) and regular usage it seems to ha…

[image] suderman: It’s such an obvious, low-effort thing to try in comparison to the never ending ridiculous tests they’re still asking for me to perform. I think their goal is to prevent this issue from happening in the future, not to find a quick and limited workaround.

Viability of an ML 1220 rechargable battery for RTC | CMOS (11th gen) - #416 by 2disbetter - Community Support

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Laptop won't power on unless i plug in AC power

Community Support

hardware

150

43505

October 2, 2024

11th Gen Laptop with weird wake up issues - Buyers beware

Community Support

framework-laptop-16-amd-7040

82

11609

January 8, 2025

Tradeoffs of Refurbed 11th gen vs. New 12th Gen?

Framework Laptop 13

50

6633

February 9, 2023

DIY Customer Experience Walkthrough

Framework Laptop 13

19

2739

September 1, 2022

[SOLVED] 11Gen i5 Laptop won't turn on :(

Framework Laptop 13

20

5569

March 13, 2023

Viability of an ML 1220 rechargable battery for RTC | CMOS (11th gen)

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