@Jason_Lefkowitz Hi Jason, sorry for your trials with your Framework laptop. As someone who has actually gotten his Framework laptops’ motherboard replaced, I can point you in the direction of “efforts needed”. Refer to my post here. Unfortunately it was a long and verbose process that took almost month of data collection as proof of issue.
TLDR;
- Charge laptop for 48 hours
- Un plug
- Leave overnight
- Try to start without plugging in next day morning. Repeat… If it doesn’t work reliably, you have a issue with the board.
(Take battery status screenshots and video of system not booting up on power button press)
If you have to leave it unplugged longer than 21 days, that’s a valid use case, but Framework laptop is not built for that 
They will not acknowledge it beyond this thread. Draw whatever conclusions you want from that.
If your laptop is dying before that, it could be either battery or motherboard or both. I managed to prove it wasn’t battery, (by chance).
Framework support can be iffy, specially their first line of support. After a couple of emails I just told them - look I have given everything you need in the above thread, either tell me what more you need or I’ll assume you don’t want to deal with this issue. That bumped me up to second line, who actually cared to go through all the stuff I posted. Things were very smooth there onwards.