# Anyone else having trouble with the Fingerprint scanner not recognizing their fingers? **URL:** \ **Category:** Community Support\ **Created:** [March 15, 2022, 10:29pm UTC](https://community.frame.work/t/anyone-else-having-trouble-with-the-fingerprint-scanner-not-recognizing-their-fingers/16438 "2022-03-15T22:29:45Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Jason\_Hottelet](https://avatars.discourse-cdn.com/v4/letter/j/8dc957/32.png) [@Jason\_Hottelet](https://community.frame.work/u/Jason_Hottelet)\ **Post date:** [March 15, 2022, 10:59pm UTC](https://community.frame.work/t/anyone-else-having-trouble-with-the-fingerprint-scanner-not-recognizing-their-fingers/16438/2 "2022-03-15T22:59:30Z")
Try the script linked here to remove your old fingerprint and after that, enroll a new one. > [@\[SOLVED\] Fingerprint reader not working in KDE 5.24 beta](http://community.frame.work/t/solved-fingerprint-reader-not-working-in-kde-5-24-beta/14860/2): > > Have you enrolled fingerprints with the reader on another OS before? The reader saves them locally, so you might have to delete the old ones first. There is a python script for that, I’ll update my reply when I found it. UPDATE: script can be found here: [https://github.com/lightrush/framework-laptop-formula/blob/main/framework-laptop/files/fingerprint-reader/libfprint\_delete\_device\_prints.py](https://github.com/lightrush/framework-laptop-formula/blob/main/framework-laptop/files/fingerprint-reader/libfprint_delete_device_prints.py) or here: [Fingerprints not getting deleted from device? (#415) · Issues · libfprint / libfprint · GitLab](https://gitlab.freedesktop.org/libfprint/libfprint/-/issues/415#note_1063158) … --- _[View the full topic](https://community.frame.work/t/anyone-else-having-trouble-with-the-fingerprint-scanner-not-recognizing-their-fingers/16438)._