# Batch 2 - Intel 12th - Guild

**URL:** <https://community.frame.work/t/batch-2-intel-12th-guild/19490>\
**Category:** Framework Laptop 13\
**Created:** [June 15, 2022, 1:46pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490 "2022-06-15T13:46:06Z")\
**Posts on this page:** 20\
**Page:** 17

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**Author:** ![onceandfuture](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/onceandfuture/32/10914_2.png) [@onceandfuture](https://community.frame.work/u/onceandfuture)\
**Post date:** [August 31, 2022, 11:52am UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/325 "2022-08-31T11:52:27Z")

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> [@dosssman](#):
>
> In the light of the recent delay update, and motivated by the various questions about shipment status in the FW Reddit community, I have put together [this small spread sheet](https://docs.google.com/spreadsheets/d/10bhWkvOnaLhFG7RsZmb0uwKo4F8tBJWlTqXToUyIDX0/edit?usp=sharing) which I hope can help everyone affect by the recent shipment issues to get a better idea of order status of other people, as well as contribute their own entry to inform others … or just kill time fiddling with spread sheet data.

This is great. Might be handy to add a column for arrival date?

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**Author:** ![Scruff\_McGruff](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/scruff_mcgruff/32/10916_2.png) [@Scruff\_McGruff](https://community.frame.work/u/Scruff_McGruff)\
**Post date:** [August 31, 2022, 12:12pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/326 "2022-08-31T12:12:49Z")

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> [@Batch 2 - Intel 12th - Guild](http://community.frame.work/t/batch-2-intel-12th-guild/19490/322):
>
> Greetings everyone. In the light of the recent delay update, and motivated by the various questions about shipment status in the FW Reddit community, I have put together [this small spread sheet](https://docs.google.com/spreadsheets/d/10bhWkvOnaLhFG7RsZmb0uwKo4F8tBJWlTqXToUyIDX0/edit?usp=sharing) which I hope can help everyone affect by the recent shipment issues to get a better idea of order status of other people, as well as contribute their own entry to inform others … or just kill time fiddling with spread sheet data. Looking forward to your feedback and contributions. Best regards.

Nice, added my order to the list. 1240p DIY ordered June 29.

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**Author:** ![Tom.7](https://avatars.discourse-cdn.com/v4/letter/t/858c86/32.png) [@Tom.7](https://community.frame.work/u/Tom.7)\
**Post date:** [August 31, 2022, 1:17pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/327 "2022-08-31T13:17:19Z")

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@Mimsy I don’t think there is a “contingent of angry customers” or any indication that people think promises won’t be kept. Just a few observations from people that the latest communication about the delay could have been more informative. You’ve done what you can to try to interpret the email and offer answers to questions people have asked about it but it wouldn’t be necessary for you to do that had the email been more meaningful / specific etc.

I’m completely onboard with your admiration for what Framework are doing and the exemplary way that they have been delivering this exciting and ambitious project. I suspect most people who have placed orders will feel the same way. I do think it makes sense for people to point out any misgivings they have about the communication in the forums though and hopefully the framework team will find the comments useful.

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**Author:** ![kadac00](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/kadac00/32/10043_2.png) [@kadac00](https://community.frame.work/u/kadac00)\
**Post date:** [August 31, 2022, 1:19pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/328 "2022-08-31T13:19:06Z")

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> [@dosssman](#):
>
> I have put together [this small spread sheet](https://docs.google.com/spreadsheets/d/10bhWkvOnaLhFG7RsZmb0uwKo4F8tBJWlTqXToUyIDX0/edit?usp=sharing)

I’ve added mine to the list.

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**Author:** ![DistractingCat](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/distractingcat/32/10990_2.png) [@DistractingCat](https://community.frame.work/u/DistractingCat)\
**Post date:** [August 31, 2022, 1:34pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/329 "2022-08-31T13:34:18Z")

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I still can’t figure out how to reply to individual posts but @Tom.7 is correct, I’m not complaining about the delay. I’ve run businesses, issues happen. It’s not the mistakes but how you handle and communicate. Be clear about what went wrong, what you’re doing to fix it and then set their expectations for a resolution. The communication so far hasn’t done that.

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**Author:** ![Scruff\_McGruff](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/scruff_mcgruff/32/10916_2.png) [@Scruff\_McGruff](https://community.frame.work/u/Scruff_McGruff)\
**Post date:** [August 31, 2022, 1:44pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/330 "2022-08-31T13:44:29Z")

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Well that was fast. Just an hour after adding myself to the spreadsheet I get the “We’re preparing to ship your order” email and then five minutes after that the “We’ve billed you” email. The second email surprised me a bit…

 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/2X/a/a0a2517618ac6ed8436b69326ff1681eeac37c68.png)  
 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/2X/b/b1a381de5ebc8887b6c6d1bccfd34f8feeb45b90.png)

I mean, I’m not really complaining, but I’m glad I had the funds in that account at the time. I’d originally been planning on transferring them in from a different account once I got the “preparing” email.

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**Author:** ![rpthms](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@rpthms](https://community.frame.work/u/rpthms)\
**Post date:** [August 31, 2022, 1:50pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/331 "2022-08-31T13:50:25Z")

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> [@Scruff\_McGruff](#):
>
> Well that was fast. Just an hour after adding myself to the spreadsheet I get the “We’re preparing to ship your order” email and then five minutes after that the “We’ve billed you” email. The second email surprised me a bit…

I had the same happen to me as well just now. Step 3 and 4 done in the span of 5 minutes or so. Oh well, at the least the order is proceeding so I’m not going to complain too much.

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**Author:** ![heyItsDubbleA](https://avatars.discourse-cdn.com/v4/letter/h/9e8a1a/32.png) [@heyItsDubbleA](https://community.frame.work/u/heyItsDubbleA)\
**Post date:** [August 31, 2022, 1:52pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/332 "2022-08-31T13:52:26Z")

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Added to the shipped list. Glad we are finally seeing some motion 🙂

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**Author:** ![madjestic](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/madjestic/32/11358_2.png) [@madjestic](https://community.frame.work/u/madjestic)\
**Post date:** [August 31, 2022, 1:56pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/333 "2022-08-31T13:56:44Z")

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I just got:  
 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/optimized/2X/e/e0324aa8cfe2a04565a45204eb0b18eadb21bb7f_2_690x31.png)

Ordered on June 14, 1240P, DIY with a bunch of expansion cards, SSD, RAM, charger.

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**Author:** ![Michael\_Burch](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/michael_burch/32/10227_2.png) [@Michael\_Burch](https://community.frame.work/u/Michael_Burch)\
**Post date:** [August 31, 2022, 1:58pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/334 "2022-08-31T13:58:33Z")

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> [@Varg](#):
>
> Looks like the starting line is beginning to heat up, ever so slightly 😆

Indeed it is friend. I just received the “We’re preparing to ship your order!” e-mail. 🙂

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**Author:** ![Varg](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/varg/32/10025_2.png) [@Varg](https://community.frame.work/u/Varg)\
**Post date:** [August 31, 2022, 2:11pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/335 "2022-08-31T14:11:45Z")

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> [@Michael\_Burch](#):
>
> Indeed it is friend. I just received the “We’re preparing to ship your order!” e-mail. 🙂

Man’s rolled high enough on initiative there to get the starting advantage!

By chance, did you order with or without the Framework charger? Am wondering if it is a source of delay for some orders, I have personally today sent a request to have mine removed from my order as I have acquired sufficient hardware to replace it.

Best Regards,  
Varg

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**Author:** ![hotochan](https://avatars.discourse-cdn.com/v4/letter/h/a87d85/32.png) [@hotochan](https://community.frame.work/u/hotochan)\
**Post date:** [August 31, 2022, 2:17pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/336 "2022-08-31T14:17:21Z")

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> [@Varg](#):
>
> Man’s rolled high enough on initiative there to get the starting advantage!
> 
> By chance, did you order with or without the Framework charger? Am wondering if it is a source of delay for some orders, I have personally today sent a request to have mine removed from my order as I have acquired sufficient hardware to replace it.
> 
> Best Regards,  
> Varg

Did the same thing last weekend since I had the same thoughts 😃  
A) to see if my order does still exist  
B) because I bought an overkill Anker 100W charger already

But nothing is going forward here, unfortunately.

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**Author:** ![kadac00](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/kadac00/32/10043_2.png) [@kadac00](https://community.frame.work/u/kadac00)\
**Post date:** [August 31, 2022, 2:20pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/337 "2022-08-31T14:20:58Z")

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Just got my step 3 email.

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**Author:** ![hotochan](https://avatars.discourse-cdn.com/v4/letter/h/a87d85/32.png) [@hotochan](https://community.frame.work/u/hotochan)\
**Post date:** [August 31, 2022, 2:23pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/338 "2022-08-31T14:23:42Z")

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> [@kadac00](#):
>
> Just got my step 3 email.

Lucky guy. You ordered 9 days after me but are at least one step ahead of me.  
Got the same config as you. Even more expansion cards so technically they would make more money out of me by going first come first serve.

No hard feelings to be clear. Just jealous.

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**Author:** ![Anthony\_Baynham](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@Anthony\_Baynham](https://community.frame.work/u/Anthony_Baynham)\
**Post date:** [August 31, 2022, 2:26pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/339 "2022-08-31T14:26:45Z")

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It’s here !!!

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**Author:** ![Greg\_Molnar](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/greg_molnar/32/3022_2.png) [@Greg\_Molnar](https://community.frame.work/u/Greg_Molnar)\
**Post date:** [August 31, 2022, 2:27pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/340 "2022-08-31T14:27:18Z")

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i7-1280P DIY, June 22, 2022 order, I got the emails about the delays but just received the stage 3 email now. If all goes well they charge me this week and ship next week. 🥳

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**Author:** ![dosssman](https://avatars.discourse-cdn.com/v4/letter/d/c5a1d2/32.png) [@dosssman](https://community.frame.work/u/dosssman)\
**Post date:** [August 31, 2022, 2:37pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/341 "2022-08-31T14:37:49Z")

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@onceandfuture Thanks for the suggestion.  
Since the shipping from the factory to the customer depends on many more variables that are not as easy to query, I thought it was quite high variance and thus not necessarily helpful.  
In any case, added it as an option for those who might be interested in that.

Also thanks a lot for filling up the spread sheet. It seems that quite a few people are now receiving Step 3 emails.

Great job Framework.

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**Author:** ![NyceSoftware](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/nycesoftware/32/11120_2.png) [@NyceSoftware](https://community.frame.work/u/NyceSoftware)\
**Post date:** [August 31, 2022, 2:45pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/342 "2022-08-31T14:45:18Z")

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Just added my order to the spreadsheet.

Agree about the transparency of exactly what is causing the issues. Is it the assembly of the laptop (base components) itself, the power adapter, the expansion cards or the shipping region?

I however do understand that starting a business is difficult and the manufacturing logistics of something as well-engineered as this is not always predictable. The people at FrameWork are human, just like us, and with this being the second year, they’re still running into things for the first time. Completely relatable.

Appreciate the e-mail updates, as someone who has ordered from the Dell webshop before I can say I’ve been through a lot worse 😉

I shall remain patient and wait! Looking forward to seeing my FrameWork in person.

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**Author:** ![serisman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/serisman/32/9639_2.png) [@serisman](https://community.frame.work/u/serisman)\
**Post date:** [August 31, 2022, 2:45pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/343 "2022-08-31T14:45:25Z")

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I’ll add my order to the list…

DIY Edition i5-1240p w/ power adapter, 2x USB-C, 2x USB-A, 1x HDMI, 1x DP, 1x microSD  
I already have 2x32GB RAM, and Samsung 980 Pro 1TB waiting to be installed.  
Plan to run dual boot Win 11 Pro (already have a license) and ArchLinux.

- Ordered: 2022.06.06
- Step 2: 2022.08.01
- Step 3: 2022.08.18
- Step 4: 2022.08.19
- Step 5: 2022.08.26
- Delivery: 2022.08.31 (a day earlier than original tracking estimate!)

Can’t wait to get this unboxed and put through the paces.

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<div class="post-metadata">

**Author:** ![dosssman](https://avatars.discourse-cdn.com/v4/letter/d/c5a1d2/32.png) [@dosssman](https://community.frame.work/u/dosssman)\
**Post date:** [August 31, 2022, 3:05pm UTC](https://community.frame.work/t/batch-2-intel-12th-guild/19490/344 "2022-08-31T15:05:20Z")

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> [@Batch 2 - Intel 12th - Guild](http://community.frame.work/t/batch-2-intel-12th-guild/19490/343):
>
> I’ll add my order to the list… DIY Edition i5-1240p w/ power adapter, 2x USB-C, 2x USB-A, 1x HDMI, 1x DP, 1x microSD I already have 2x32GB RAM, and Samsung 980 Pro 1TB waiting to be installed. Plan to run dual boot Win 11 Pro (already have a license) and ArchLinux. Ordered: 2022.06.06 Step 2: 2022.08.01 Step 3: 2022.08.18 Step 4: 2022.08.19 Step 5: 2022.08.26 Delivery: 2022.08.31 (a day earlier than original tracking estimate!) Can’t wait to get this unboxed and put through the paces.

Saw you there. Thanks a lot.  
Nice to see a fellow Arch LInux-er over here too.

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