This is kind of painful to read. I’m Dutch and I moved to Germany for my job and now other Dutch people are getting their frameworks before me, even though NL only just opened up.
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@Daniel_Agorander @FlyingFox.of.theYard I had the same thoughts about deferred payments via iDeal. Maybe there’s a time limit on when the payment has to come through and maybe that expired after a month? I’m also with Rabobank.
@Tarick_Welling meanwhile, over in the Batch 10 Guild, people are getting their tracking links even though the batch was only supposed to ship in April 
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@BoredStudent @Daniel_Agorander
I got the same notification about a problem with the payment and paid directly straight away when I saw the email, it seems to me they are indeed not able to get the follow-up payment via iDeal for whatever reason. I also paid the deposit via Rabo.
Let’s hope this doesn’t make for any significant delays…
It does have its advantages to the alternatives though. I never bothered getting a CC with more than 1000 euro credit limit, because I just use my “pinpas” for anything in person and iDeal for anything online. I could in theory use that system Rabobank has for letting me temporarily bump up my credit limit, but “do final capture manually” is one action on my part, “increase limit, switch payment method, then decrease limit again after capture” is three…
And well, I’m fine with minor delays. Worst case just means my Framework will start with FreeBSD 13.1 RC instead of a Beta. There are worse fates. 
(I’m still F5-ing the shit out of my mailbox, though…)
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Me too, I wish they’d get on with it 
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i am feeling with you two, can’t wait to have it too
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@Ywen @Daniel_Agorander I don’t think this iDeal issue creates a substantial delay. In my case at least, seeing that I got an e-mail saying my order will be shipped soon immediately after paying the final amount, it got delayed for a few hours at most since I received the failed payment e-mail at 1 am, when I was asleep. When I say immediately by the way, I don’t think I even had enough time to close the Rabobank app after sending the payment before I got an e-mail notification pop-up.
I’m assuming that the ‘will be shipped soon’ e-mail would’ve been sent (at 1am) instead of the failed payment e-mail if everything went right in one go. If it’s a common issue, maybe the payment process needs to be altered for iDeal payments. Maybe Framework could disable automatic payments for iDeal and instead send a similar e-mail to the failed payment e-mail (containing a payment link for the remaining amount) when it’s time for you to pay up.
Indeed. I would suspect that the worst it can get is a one-day delay - say, if capture is supposed to be automatic, but isn’t, the unit isn’t released for processing and due to timezone issues ends up happening the next day.
In the grand scheme of things: epic first world problem.
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This exactly. I guess this could be a bit annoying if you desperately need a new laptop, but if it’s really that important I don’t think you’d be buying a (DIY) laptop for pre-order anyways ;)
Despite this all, I really got to give credit to Framework here. Sometimes some information is a little bit unclear, but replies are always super quick and every time I had a problem thusfar it was very easy to fix and it never took long to get a reply (taking timezone differences in mind). I really can’t wait until the laptop is delivered!
Yay, my framework is now on it’s way from Taipeh to Vienna, 
.
Looking forward to give the Framework a try
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Just received my Framework in France (i5, 16gb, no ssd, power adapter and 5 extension cards). Shipped in less than a week, very impressive. Everything works flawlessly so far.
Hope you’ll all get yours soon !
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*A Horse with No Name soundtrack starts playing *
after 3 days
in my student room
my F5-key started to die
after 4 days
in my student room
i still got no reply
(yes, i am hella impatient)
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Well while I am still monitoring my inbox for any life signs: It seems I have never listed what I’ve ordered exactly… So here we go:
- CPU: Intel® Core™ i7-1165G7
- Keyboard: English International
- Bezel: Black (Sadly currently the only choice, Would have appreciated silver)
- Expansion Cards
- 1 USB-A
- 3 USB-C
- 1 HDMI
It will be fitted with 32G of memory and 512G ssd and run Linux when it finally arrives.
Edit: Let’s also keep track of the order progress:
- 15.01.2022 order placed
- 15.01.2022 order confirmed
- 07.03.2022 Stage 2
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Ordered the 15th of February, still no payment mail (Stage 2).
Anyone from France in the same situation ?
My config is the i7-1165G7 with all expansion cards and power cable.
Thank you.
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My laptop seems to be getting on its way to Germany. Here’s a summary of all the stages, hope it helps as a reference (or a consolation):
- 16.02.2022 1st order placed (canceled on the 23rd)
- 23.02.2022 2nd order placed
- 24.02.2022 order confirmation
- 07.03.2022 Stage 2 email
- 23.03.2022 Stage 3 email
- 24.03.2022 Stage 4 email (my credit card was charged on this day)
- 25.03.2022 (09:41 CET) Order has shipped
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Update:
DIY i7-1185G7 to France
Ordered: March 8th
Step 3: March 19th
Step 4: March 21st (payment done)
Received: today March 25th
Hi all,
From France, Batch 9,
- Ordered: March 13th
- Step 3: March 16th
- Step 4: March 17th (payment done)
Still waiting for the order to be shipped…
Configuration (DYI)
- CPU: Intel® Core™ i7-1165G7
- Storage: 1TB - WD_BLACK™ SN850 NVMe™
- Memory: 64GB (2 x 32GB) DDR4-3200
@Michel_Roux I guess we need to be a little patient on this one, I’m sure the laptop is 100% worth the wait 
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@David_G you’re lucky! I ordered mine the 3th of february and it’s still in transit (shipped the 18/03 after step #3 on 16/03)
@Mxa It’s been in transit for a month?!? Are you on the ISS? Get in touch with Framework, it sounds like it got lost.