Batch 9 Guild

Framework Laptop 13
201

Hi all,
From France, Batch 9,

  • Ordered: March 13th
  • Step 3: March 16th
  • Step 4: March 17th (payment done)

Still waiting for the order to be shipped…

Configuration (DYI)

  • CPU: Intel® Core™ i7-1165G7
  • Storage: 1TB - WD_BLACK™ SN850 NVMe™
  • Memory: 64GB (2 x 32GB) DDR4-3200

@Michel_Roux I guess we need to be a little patient on this one, I’m sure the laptop is 100% worth the wait :smiling_face:

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@David_G you’re lucky! I ordered mine the 3th of february and it’s still in transit (shipped the 18/03 after step #3 on 16/03)

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@Mxa It’s been in transit for a month?!? Are you on the ISS? Get in touch with Framework, it sounds like it got lost.

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@Lawrence_Gardiner oops sorry. Only in transit for a week. I made mistake with dates!

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@Michel_Roux
Hey fellow French, I feel you bro, I ordered way after you but when I see the posts just after yours saying similar orders made after yours (and mine) are 3 stages before us, i makes me… not the happiest :smiley: (But no hard feelings for Framework!!)
I have ordered :

  • CPU: Intel® Core™ i7-1165G7
  • Storage: 1TB - WD_BLACK™ SN850
  • Memory: 32GB (2 x 16GB) DDR4-3200
  • US Qwerty keyboard

Maybe this last element (keyboard) is a bit unusual choice for european location and maybe this would explain the delay?
By any chance, would you have made this choice as well?

French guys, what are your keyboards? :smiley: (No, I am not desperate:D)

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@Some_Linux_User AZERTY Keyboard. Same config as you with all expansions cards.

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By me this was ordered on February 26, 2022:

  • Intel i7-1165G7 (12M Cache, up to 4.70 GHz)
  • Storage: 1TB - WD_BLACK™ SN850 NVMe™
  • Memory: 64GB (2 x 32GB) DDR4-3200
  • Keyboard: English International
  • Bezel: Black
  • Expansion Cards: 1 DP, 1 HDMI, 1 USB-A, 1 USB-C
    So: also qwerty. I doubt they are still making keyboards especially for my language (Dutch) anywhere :upside_down_face:
    Now in mounting anticipation, because I still am in limbo :crazy_face:
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Ordered March 17th,

  • Intel i7-1165G7 (12M Cache, up to 4.70 GHz)
  • Storage: 1TB - WD_BLACK™ SN850 NVMe™
  • Memory: 32GB
  • Keyboard: English International
  • Bezel: Black
  • Expansion Card: 1DP, 1HDMI 2USB-A 2USB-C

I am at Stage 4, and it says it should go to Stage 5 within 1-3 business days but it’s already 6+ business days. So we’ll see.

209

Have you contacted support?

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Not yet. I just send them a ticket.

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211

Well let’s write down my experience as I have ordered a subset of David’s config:

My support ticket got the following response yesterday:

Hi Tobias,

Thank you for reaching out. We are sorry for the long wait.

Upon checking the order number RXXXXXXXXX it’s included in batch 9’s.
As for the moment, all batch 9 orders are still on TBA(to-be-announced) status, we also do not have an ETA or an exact date for the release as we are still getting delays of our shipment for our supplied parts coming from overseas(due to the COVID restrictions) to fulfill the remaining batch 8’s. We will send a notification email to you once we have batch 9 ready for shipping soon.
​

Thank you for understanding.
Regards,
Framework Support

Which is probably the most confusing answer I have got on any ticket ever. I thought we are batch 9 and already shipping since 2nd week of March?

Somebody really seems to dislike me in particular lol.

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212

Most likely they started shipping batch 9 before they finished batch 8. This could be down to certain components taking longer to process. Before batch 8 ended COVID kicked off again and slowed down delivery. Instead of concentrating on batch 9s, they probably want to make sure the remaining batch 8s are fulfilled.

Pretty frustrating but what can they do? :person_shrugging:

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Maybe communicating this would’ve been great. Its fine to complete batch 8 first but mentioning it when starting 9 would have created a correct expectation.

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They actually do get made.

I used to work at a company that does Localization for video games. Not located in the Netherlands, they kept buying dutch keyboards. And every dutch employee arriving would be very confused and instantly switch for a USENG one… But IT kept being able to source them, somehow… :stuck_out_tongue:

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215

Goodmorning all!

I just received my Preparing your order email. (I bought it in the Netherlands).

Can’t wait!

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216

Same here! :partying_face: :netherlands:

(DIY i7 ordered 22/02)

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217

Also here! I am hyped

DIY i7 ordered on march 2nd

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Same here ! :partying_face: :fr: HYPE !!!

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Same here :netherlands:

(i7-1165G7, 16GB RAM, 512GB Storage, English Int keyboard, 3 USB-C, 1 HDMI) ordered on 17th of March.

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Same here! :partying_face: :austria:

the HYPE is real

1 Like