Battery uncharges from 100% to zero after minutes of use

Framework Laptop 13 Linux
1

Which OS: Fedora 42

Which release of your OS: Fedora 42 workstation

Which Framework product: Laptop 13, AMD AI 300 Series

My Framework Laptop is completly new, I got it just a couple of days ago. So there shouldnt be any hardware related problem here. But my laptop is constantly shutting down as if overheated. But it is cool..

Everytime I start it fully charged it shuts down even when on the loading cable ( and faster when not loading). I could install fedora and setup my developer environment and some other stuff in 2 sessions but that is it.

I only opend the laptop one time for checking, but didnt touch anything dispite the keyboard attachment cable.

2

Hi,

It is only other users here in the community forum.

It sounds to me like a hardware fault, so probably best to contact framework support via email.

1 Like
3

It turns out that the laptop can start without the battery, but it doesnt start up. It freezes after the passphrase somewhere.

best regards