# Brand new framework 16 won't turn on **URL:** \ **Category:** Framework Laptop 16\ **Tags:** framework-laptop-16-amd-ai-300, windows, bios, graphics-module-nvidia-5070\ **Created:** [January 19, 2026, 3:25pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907 "2026-01-19T15:25:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 3:25pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/1 "2026-01-19T15:25:28Z")
I just unboxed and put together my framework 16 and the device isn’t turning on properly. Power light comes on but screen does not. Did I do something wrong? ---
**Author:** ![James3](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@James3](https://community.frame.work/u/James3)\ **Post date:** [January 19, 2026, 3:58pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/2 "2026-01-19T15:58:40Z")
The display needs the RAM to work before the screen works. So, getting the RAM to work is the first thing to focus on. What RAM chips do you have? Make, Model? To diagnose the problem try: 1. Remove SSD, Wifi card. 2. Check there are not bent pins on the RAM sockets. Insert just one RAM chip carefully, following the Framework guides on their web site. 3. Power on, and wait (can sometimes take 15 mins to “train” the RAM) 4. Eventually the Screen should show something. (Once the RAM is working) 5. If no screen, after a minute or two, the LED lights might flash in a pattern (The LED next to the USB-C sockets on the side.) The pattern can tell you what is wrong. If the screen does come on, you can try adding both RAM chips and the SSD, Wifi to find out which one caused the problem. Note, sometimes a faulting battery can cause what you are seeing, but most often it is the RAM and not waiting long enough for the RAM training. ---
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 4:22pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/3 "2026-01-19T16:22:22Z")
Crucial 2x 48gb ddr5-5600 sodium 1.1v cl46 RAM ---
**Author:** ![JakeSully](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jakesully/32/45327_2.png) [@JakeSully](https://community.frame.work/u/JakeSully)\ **Post date:** [January 19, 2026, 4:22pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/4 "2026-01-19T16:22:41Z")
framework 16 inch is kinda stricted to which RAM modules are compatible. So either you check your modules are listed here Framework 16 with Ryzen 7040 Series: [What DRAM/memory is supported by Framework Laptop 16? (AMD Ryzen™ 7040 Series)](https://knowledgebase.frame.work/what-drammemory-is-supported-by-framework-laptop-16-amd-ryzen-7040-series-ryS2Xr3ch) Framework 16 with Ryzen AI 300 Series: [What DRAM/memory is supported by Framework Laptop 16? (AMD Ryzen™ AI 300 Series)](https://knowledgebase.frame.work/what-drammemory-is-supported-by-framework-laptop-16-amd-ryzen-ai-300-series-S1RdWxnKgx) Some modules that are not listed also works are following: Kingston Fury Impact 64GB (2x32GB) / 5600Mhz / CL40 which also works that i can confirm! ---
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 4:31pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/5 "2026-01-19T16:31:04Z")
So is the issue that I got the wrong ram? ---
**Author:** ![Machine](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/machine/32/29041_2.png) [@Machine](https://community.frame.work/u/Machine)\ **Post date:** [January 19, 2026, 4:35pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/6 "2026-01-19T16:35:38Z")
I can confirm as well that Kingston Fury Impact 64GB (2x32GB) / 5600Mhz / CL40 works on BOTH the FW16 Ryzen 9 7940HS and FW16 Ryzen Ai HX370. I have personally tested both and ran Win11 Pro 25H2 and Ubuntu 25.10 with no issues ---
**Author:** ![James3](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@James3](https://community.frame.work/u/James3)\ **Post date:** [January 19, 2026, 4:35pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/7 "2026-01-19T16:35:39Z")
What is the actual model numbers written on the ram chips? It is true the AMD mainboards are a bit fussy about RAM. > **[What DRAM/memory is supported by Framework Laptop 13 (AMD Ryzen™ AI 300 Series)?](https://knowledgebase.frame.work/what-dram-memory-is-supported-by-framework-laptop-13-amd-ryzen-ai-300-series-BkY0ZG0ike)** > > Note We do not currently have XMP memory support on the Framework Laptop We recommend using DRAM that natively runs at DDR55600 speeds While XMP memory sh Hopefully the ones you have match from that list. ---
**Author:** ![James3](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@James3](https://community.frame.work/u/James3)\ **Post date:** [January 19, 2026, 4:37pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/8 "2026-01-19T16:37:05Z")
There have been reports of the Kingston Fury Impact not working on the AMD AI 300 mainboards Notice the absence of the Kingston Fury from the compatibility list. > **[What DRAM/memory is supported by Framework Laptop 13 (AMD Ryzen™ AI 300 Series)?](https://knowledgebase.frame.work/what-dram-memory-is-supported-by-framework-laptop-13-amd-ryzen-ai-300-series-BkY0ZG0ike)** > > Note We do not currently have XMP memory support on the Framework Laptop We recommend using DRAM that natively runs at DDR55600 speeds While XMP memory sh ---
**Author:** ![JakeSully](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jakesully/32/45327_2.png) [@JakeSully](https://community.frame.work/u/JakeSully)\ **Post date:** [January 19, 2026, 4:38pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/9 "2026-01-19T16:38:40Z")
could be possible you got pair of RAM modules that may not work at all. When i installed mine it flashed orange, blue on side light and i saw weak backlight on panel lit up but nothing. So i left it like that and all of sudden it gave me screen where it shows input modules where missing, So if that doesn’t happen on yours. Then you sadly got modules that are not compatible 😕 ---
**Author:** ![JakeSully](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jakesully/32/45327_2.png) [@JakeSully](https://community.frame.work/u/JakeSully)\ **Post date:** [January 19, 2026, 4:40pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/10 "2026-01-19T16:40:56Z")
incorrect, some kingston fury impact works on AI board since i got pair 2x 32GB = 64GB DDR5 5600MHz of Kingston Fury Impact and my Framework 16 with Ryzen AI 300 series boots up fine and detects full 64GB RAM. But there is multiple Kingston Fury Impact models so it depends which ones you got. ---
**Author:** ![Machine](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/machine/32/29041_2.png) [@Machine](https://community.frame.work/u/Machine)\ **Post date:** [January 19, 2026, 4:41pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/11 "2026-01-19T16:41:11Z")
I can also confirm this works fine as well. I have it installed in my wife’s FW16 Ryzen 9 7940HS: Ripjaws DDR5 SO-DIMM DDR5-5600 CL40 64GB (2x32GB) ---
**Author:** ![Machine](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/machine/32/29041_2.png) [@Machine](https://community.frame.work/u/Machine)\ **Post date:** [January 19, 2026, 4:43pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/12 "2026-01-19T16:43:32Z")
> [@Machine](#): > > I can confirm as well that Kingston Fury Impact 64GB (2x32GB) / 5600Mhz / CL40 works on BOTH the FW16 Ryzen 9 7940HS and FW16 Ryzen Ai HX370. I have personally tested both and ran Win11 Pro 25H2 and Ubuntu 25.10 with no issues I can confirm as well that Kingston Fury Impact 64GB (2x32GB) / 5600Mhz / CL40 works on BOTH the FW16 Ryzen 9 7940HS and FW16 Ryzen Ai HX370. I have personally tested both and ran Win11 Pro 25H2 and Ubuntu 25.10 with no issues. It is currently installed (on his machine I am tying on) which is a FW16 Ai 9 HX370…. again I can only relate from my personal experience and cant speak for others. ![Screenshot 2026-01-07 123746](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/0/d/0d1c406f6b28c013b028ac38bd6161505cb3a182.png) ![Screenshot 2026-01-07 124419](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/7/b/7b3ec6b63a64eaffa2777aceec4a905e4a29958a.png) ---
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 4:44pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/13 "2026-01-19T16:44:45Z")
Mine had an orange light on the side when plugged in but I didn’t notice if it was flashing or not ---
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 4:45pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/14 "2026-01-19T16:45:15Z")
![PXL_20260119_161939483](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/f/3/f348da535435430dac9582dc7c8ad428212a3afa.jpeg) ---
**Author:** ![JakeSully](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jakesully/32/45327_2.png) [@JakeSully](https://community.frame.work/u/JakeSully)\ **Post date:** [January 19, 2026, 4:48pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/15 "2026-01-19T16:48:31Z")
Do this power it on without keyboard and touchpad etc. Look to right on the plate you have small cut out you will see there if it flashes from orange to blue and then orange and so on. you can also see the right light on outside that will show same. If this happens let it be and see if screen turns on with input modules missing screen, if that happens insert the keyboard etc untill it says “All input modules detected” then press F button for boot and spam F2 if you manage to enter Bios then look in top left corner for amount of RAM if it detects the full amount. Then you’re good to go 🙂 ---
**Author:** ![Machine](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/machine/32/29041_2.png) [@Machine](https://community.frame.work/u/Machine)\ **Post date:** [January 19, 2026, 4:49pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/16 "2026-01-19T16:49:14Z")
It works. It is the CL40 5600. ![Screenshot 2026-01-07 123746](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/0/d/0d1c406f6b28c013b028ac38bd6161505cb3a182.png) ![Screenshot 2026-01-07 124419](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/7/b/7b3ec6b63a64eaffa2777aceec4a905e4a29958a.png) ---
**Author:** ![JakeSully](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jakesully/32/45327_2.png) [@JakeSully](https://community.frame.work/u/JakeSully)\ **Post date:** [January 19, 2026, 4:52pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/17 "2026-01-19T16:52:39Z")
Yes, mine is also CL40, exactly same as yours 🙂 I was refering to James3 who claimed that Kingston Fury Impact isn’t working on Ryzen AI 300 Series. Which is wrong. ---
**Author:** ![James3](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@James3](https://community.frame.work/u/James3)\ **Post date:** [January 19, 2026, 4:57pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/18 "2026-01-19T16:57:14Z")
I am only repeating what others have said. E.g. > [@No video from my new AMD AI mobo. How many days is normal for a response from Framework Support?](https://community.frame.work/t/no-video-from-my-new-amd-ai-mobo-how-many-days-is-normal-for-a-response-from-framework-support/77652/5): > > The good news is that it’s working now. The bad news is Framework REALLY needs to update their documentation to better communicate the specific RAM requirements for the AMD boards. I ended up wasting almost $200 on a set of two RAM sticks that were not compatible with my new motherboard despite meeting Framework’s specifications for the RAM needed. My non-boot, non-video issue was solved by removing the Kingston Fury DDR5 5600 RAM I initially bought and swapping it out for Crucial DDR5 5600 R… The OP is using Crucial RAM, and although the picture they posted is very fuzzy, it looks like they are using compatible Crucial RAM chips. ---
**Author:** ![Floe\_McGeown](https://avatars.discourse-cdn.com/v4/letter/f/bb73d2/32.png) [@Floe\_McGeown](https://community.frame.work/u/Floe_McGeown)\ **Post date:** [January 19, 2026, 4:58pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/19 "2026-01-19T16:58:22Z")
Yes can confirm it’s on the list of working ram it’s the last one on the list under working I have the 300 series btw ---
**Author:** ![James3](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@James3](https://community.frame.work/u/James3)\ **Post date:** [January 19, 2026, 5:00pm UTC](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907/20 "2026-01-19T17:00:34Z")
Did you try just one chip at a time, and not both in at the same time. Sometimes that helps. [Next page](https://community.frame.work/t/brand-new-framework-16-wont-turn-on/79907.md?page=2)