# Can I return a DIY laptop assembled? Or should I disassemble it?

**URL:** <https://community.frame.work/t/can-i-return-a-diy-laptop-assembled-or-should-i-disassemble-it/53288>\
**Category:** Community Support\
**Created:** [June 20, 2024, 4:55pm UTC](https://community.frame.work/t/can-i-return-a-diy-laptop-assembled-or-should-i-disassemble-it/53288 "2024-06-20T16:55:38Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\
**Post date:** [July 10, 2024, 7:55pm UTC](https://community.frame.work/t/can-i-return-a-diy-laptop-assembled-or-should-i-disassemble-it/53288/10 "2024-07-10T19:55:28Z")

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> [@Romuald\_Brillout](#):
>
> One reason for me to buy a FW was the hope I’d get a polished Linux experience. Maybe my issues are related to XFCE but I doubt it.
> 
> It’s the first time I’ve run into the issues I’ve listed, using Xubuntu on several other machines (several low-end and cheap chromebooks). So I’m inclined to think the issues are related to FW and not to my setup. (I only use low-consumption apps like vim, I don’t run electron apps, and I don’t play games.)
> 
> A list of open issues, with workarounds and/or what the FW team is working on would give me confidence. But given I don’t know whether my issues are going to be fixed, I unfortunately see myself returning it.

Sorry to hear your not having a great experience. As a reminder, this applies - [Supported Distros](https://frame.work/linux).

The most polished experiences will be listed here. GNOME desktop.

> [@Romuald\_Brillout](#):
>
> Thanks for the quick replies! My issues are:
> 
> - Random freezes/shutdowns.
> - Laptop randomly running extremely hot (almost to the point I cannot touch it).
> - Massively reduced battery life when watching videos (YouTube).
> 
> If I could fix these three issues I’d happily keep it.
> 
> I’ve updated the BIOS as recommended. I’m running Xubuntu 24.10 on the Framework 13 AMD Ryzen 7040 Series.
> 
> It’s a real bummer, because otherwise I’m super happy with it. And I love the idea of having a modular upgradeable laptop.

- Am I reading this correctly, you are trying 24. **10**? I ask as this is not released yet, not even in Beta yet. It’s a daily build release and will have tons of bugs that may need to be ironed out. While it may be fine on one laptop, it’s expected that to see bugs along the way on some configurations as it’s not a supported (or even released) distro.

- While I have not touched XFCE in eons, ideally, Xubuntu 24.04 might be worth trying. Note, I believe it’s still using X and not Wayland. Still, this may provide a better experience. But it does differ some from Ubuntu 24.04, and [user experiences with Xubuntu have been mixed](http://community.frame.work/t/touchpad-doesnt-work-under-xubuntu-24-04/52344/5).

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