# Cannot Open Framework Laptop \[SOLVED\] **URL:** \ **Category:** Framework Laptop 13\ **Created:** [September 2, 2021, 8:45pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101 "2021-09-02T20:45:31Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Daniel\_Buckwalter](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@Daniel\_Buckwalter](https://community.frame.work/u/Daniel_Buckwalter)\ **Post date:** [September 2, 2021, 8:45pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/1 "2021-09-02T20:45:31Z")
Just got my framework delivered and hopefully there is just some trick to this and I do not have to get a replacement. One of the screws on the back of my framework does not seem to release. It gets about halfway out and then just starts clicking as I turn it and doesn’t back out any further or get loose like the other 4 screws. Has anybody else run into this or have any suggestions? [clicking screw](https://drive.google.com/file/d/1Qe9CGjSpi_v_HqAQK-5fwuRFyCkjJ_a7/view?usp=sharing) ---
**Author:** ![Shaun\_Kingston](https://avatars.discourse-cdn.com/v4/letter/s/ea666f/32.png) [@Shaun\_Kingston](https://community.frame.work/u/Shaun_Kingston)\ **Post date:** [September 2, 2021, 8:48pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/2 "2021-09-02T20:48:51Z")
That is how it works normally as far as I know at least that’s how that screw behaves on my DIY edition. Have you tried lifting up the keyboard? ---
**Author:** ![Daniel\_Buckwalter](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@Daniel\_Buckwalter](https://community.frame.work/u/Daniel_Buckwalter)\ **Post date:** [September 2, 2021, 8:49pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/3 "2021-09-02T20:49:49Z")
Yes, it is still firmly attached at that screw. It is the only one that makes this noise. The other 4 screw out of their threads and become loose (but still captive). ---
**Author:** ![Brett\_Kosinski](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Brett\_Kosinski](https://community.frame.work/u/Brett_Kosinski)\ **Post date:** [September 2, 2021, 8:57pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/4 "2021-09-02T20:57:05Z")
Let me guess, with the laptop upside down and the front edge facing you (i.e. with the hinge furthest away), it’s the bottom left screw? That’s by design! Undo that screw until it starts clicking, then turn over the laptop. You’ll notice that corner is now conveniently lifted up for you so you don’t need to try and pry your fingers under the panel. Now just lift the panel up gently but firmly. The whole thing is _held down with magnets_, so it won’t just pop off. I wasn’t expecting that at first so I thought the panel was stuck. Nope, it was just designed to not fall apart the minute all the screws are loosened. 🙂 ---
**Author:** ![Daniel\_Buckwalter](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@Daniel\_Buckwalter](https://community.frame.work/u/Daniel_Buckwalter)\ **Post date:** [September 2, 2021, 9:01pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/5 "2021-09-02T21:01:31Z")
@Brett_Kosinski I did end up getting it, it was definitely not coming all the way unscrewed and not the magnets. With the other screws undone I could lift the keyboard most of the way and that put tension on that final screw and I was able to get the last couple of threads to release. ---
**Author:** ![Brett\_Kosinski](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Brett\_Kosinski](https://community.frame.work/u/Brett_Kosinski)\ **Post date:** [September 2, 2021, 9:03pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/6 "2021-09-02T21:03:09Z")
Interesting! I’ll have to keep an eye on that the next time I open up my machine. Any sign of deformation or damage to either the screw or the receptacle? ---
**Author:** ![Daniel\_Buckwalter](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@Daniel\_Buckwalter](https://community.frame.work/u/Daniel_Buckwalter)\ **Post date:** [September 2, 2021, 9:04pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/7 "2021-09-02T21:04:20Z")
Nothing immediately visible. I will do some testing when I am putting it back together. ---
**Author:** ![ImaxinarDM](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/imaxinardm/32/1860_2.png) [@ImaxinarDM](https://community.frame.work/u/ImaxinarDM)\ **Post date:** [September 2, 2021, 10:39pm UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/8 "2021-09-02T22:39:19Z")
For the number of people who are given pause by the left screw, Framework should consider a removable label next to it… In the future. They do cover the information, but folks are missing it. @nrp ---
**Author:** ![Arsal\_Asif](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/arsal_asif/32/1435_2.png) [@Arsal\_Asif](https://community.frame.work/u/Arsal_Asif)\ **Post date:** [October 3, 2021, 7:15am UTC](https://community.frame.work/t/cannot-open-framework-laptop-solved/6101/9 "2021-10-03T07:15:16Z")
@ImaxinarDM i think that’s a great idea! i’m an amateur at stuff like this, and it is a really great feature! i didn’t understand it right away though, and even though it is in the guide it was a little hard to understand. I think a label or something would be cool.