Could the machine configurator show a subtle warning about single-channel DDR5?

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We recently had a report from a customer who was dissatisfied with the performance they were getting from their new AMD-based FW 13 Pro. It was identified in that thread that single-channel RAM can significantly hurt iGPU performance:

I had wondered in that thread if the configurator could “nudge” customers to buy RAM in pairs. Maybe a short note explaining the consequences of single-channel memory, plus a link that pops up a more fulsome explanation in a modal (single stick/channel is slow, but it may be helpful if you value upgradability over performance).

Of course this would be hidden where the customer selects two sticks of DDR5 or any LPCAMM2 options.

Would someone waft the idea in front of a product manager? Ta muchly!

Update

I had not spotted that the customer in that thread has a FW 13, not a FW 13 Pro. However, my configurator feature request remains the same, since it is possible to buy a single-channel RAM configuration for both. I assume also this applies to the 16 too.

Update

It would not apply to the FW 12, since by definition that is single channel: there is only room on the mainboard for one stick.

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I don’t quite understand your message.
The linked article is for the amd ai 300 that has DDR5 memory.
The FW13 pro has lpcamm2 memory.

Single channel ram is just not a consideration for lpcamm2 because all lpcamm2 is effectively dual channel.

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The FW 13 Pro is available in both DDR5 (AMD) and LPCAMM2 (Intel) variations. The other parts of that thread may shed some light - the OP purchased a laptop with a single stick of memory and it was suspected in replies that the lack of dual-channel was one of the reasons why they were obtaining poor performance.

My proposal here is that where a user chooses single-channel memory in the laptop configurator, they are shown a note that indicates that performance may be poorer, and that unless they want a spare slot, dual-channel is the way to go.

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I like this idea, lay out the compromise of single channel giving worse performance but easier to later upgrade without having to sell old ram.

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I’m all for this idea as well. As someone who’s more tech-savvy I know that dual-channel RAM is better for performance, but for someone who isn’t as tech-savvy this would be something that should be pointed out. I think this is especially important if FW intends to expand their market share and get into the hands of more general consumers rather than the niche it mostly has now.

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Is the impact of only having single channel really that significant? I ask because I purchased the FW 13 Pro with 32gb DDR5 single stick, thinking I would get another 32gb stick later down the line. (I purchased the AMD AI 7 configuration, NOT the Intel config that used LPCAMM2.)
What sort of performance hits would I be encountering?

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I’ve no idea myself, but the contributor to whom I linked was suggesting 30% so I think their view is yes, it could be significant. It is almost certainly going to vary with the kinds of workload one is running.

Of course in an individual case it depends on whether the machine feels snappy for the purposes to which it is put. Do you feel any part of your laptop’s performance is sluggish?

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My FW 13 Pro comes in TODAY, i have yet to try it. Though I suspect that even if it feels sluggish for some users, it will feel lightning fast for me. See, I am upgrading from a Thinkpad T440 with 8gb (2x 4gb) of DDR3 mixed speeds. I am incredibly excited.

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