# Default boot device missing | boot failed (not DIY, restart fixes it) **URL:** \ **Category:** Framework Laptop 13\ **Created:** [September 5, 2023, 12:31pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291 "2023-09-05T12:31:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Steve1](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/steve1/32/13537_2.png) [@Steve1](https://community.frame.work/u/Steve1)\ **Post date:** [September 5, 2023, 12:31pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/1 "2023-09-05T12:31:36Z")
Every so often I get this error message, randomly, while the laptop is sitting docked. Rebooting fixes the issue. It’s basically crashing. I do not have a DIY edition and I have been using this laptop for a while now without issue. Framework 12th Gen (not DIY) 12th Gen Intel(R) Core™ i5-1240P 1.70 GHz Windows 11 I am not really sure what else of relevance there is to share to please help me help myself in terms of providing additional information to debug the issue. I have lost work a few times now as a result of this. ---
**Author:** ![Be\_Far](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/be_far/32/43857_2.png) [@Be\_Far](https://community.frame.work/u/Be_Far)\ **Post date:** [September 5, 2023, 3:12pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/2 "2023-09-05T15:12:25Z")
Sounds like your drive is accidentally coming unplugged. Is there ever any movement or tapping on the case when it happens? I suspect that the drive wasn’t installed properly from the factory. You can try removing and re-inserting it: [Storage Replacement Guide - Framework Guides](https://guides.frame.work/Guide/Storage+Replacement+Guide/95?lang=en) ---
**Author:** ![Steve1](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/steve1/32/13537_2.png) [@Steve1](https://community.frame.work/u/Steve1)\ **Post date:** [September 5, 2023, 6:34pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/3 "2023-09-05T18:34:13Z")
Interesting take, I didn’t consider that. I’ve had it open before and haven’t noticed any such issue but will take another look. I don’t believe there is a correlation to movement, it sits docked 90% of the tim, but now that you’ve brought this up I’ll keep it in mind! Thanks for the tip! ---
**Author:** ![Fraoch](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/fraoch/32/6364_2.png) [@Fraoch](https://community.frame.work/u/Fraoch)\ **Post date:** [September 5, 2023, 6:45pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/4 "2023-09-05T18:45:25Z")
Check that the SSD is fully seated. If there are gold contacts visible at the socket, loosen the screw, push it in and reinstall the screw. ![](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/3/2/32b975cf87a8d39f5e20ac056d37dfdb5e60cafa.jpeg) ---
**Author:** ![Steve1](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/steve1/32/13537_2.png) [@Steve1](https://community.frame.work/u/Steve1)\ **Post date:** [September 5, 2023, 11:36pm UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/5 "2023-09-05T23:36:43Z")
![PXL_20230905_233615342](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/5/c/5c78beabdbba16c2a02d44aa73afc2b5be232a1b.jpeg) Looks fine to me… ---
**Author:** ![Azure](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/azure/32/18838_2.png) [@Azure](https://community.frame.work/u/Azure)\ **Post date:** [September 6, 2023, 2:02am UTC](https://community.frame.work/t/default-boot-device-missing-boot-failed-not-diy-restart-fixes-it/36291/6 "2023-09-06T02:02:48Z")
If you haven’t already, make sure to send a message to support so they can also help you resolve this.