# Fingerprint reader not enabled on Ub 22.04.2 LTS

**URL:** <https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077>\
**Category:** Linux\
**Tags:** ubuntu\
**Created:** [April 3, 2023, 10:26am UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077 "2023-04-03T10:26:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![QRP](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/qrp/32/4982_2.png) [@QRP](https://community.frame.work/u/QRP)\
**Post date:** [April 3, 2023, 10:26am UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/1 "2023-04-03T10:26:46Z")

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I cannot get my fingerprint reader working in U 22.04.2, using the instructions at [Ubuntu 22.04 LTS Installation on the Framework Laptop 13 - Framework Guides](https://guides.frame.work/Guide/Ubuntu+22.04+LTS+Installation+on+the+Framework+Laptop+13/109)  
#7 Manually Completing Setup - 11th Gen Only  
I was able to make it read when running Fedora, so I am a bit familiar with the process, but I have missed something.  
What have I missed?

Host: Laptop AB  
BIOS: INSYDE Corp. 3.17 (10/27/2022)  
OS: Ubuntu 22.04.2 LTS x86\_64  
DE: GNOME 42.5 (wayland)  
Kernel: Linux 5.19.0-38-generic  
Shell: bash 5.1.16  
WM: Mutter  
CPU: 11th Gen Intel i7-1165G7 (8) @ 4.7GHz  
GPU: Intel TigerLake-LP GT2 [Iris Xe Graphics]  
GPU Driver: i915  
Memory: 3.02 GiB / 15.41 GiB (19%)  
Disk (/): 9.8G / 228G (5%)  
Network: Wifi  
Bluetooth: Intel Corp. AX210

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**Author:** ![marco](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/marco/32/9182_2.png) [@marco](https://community.frame.work/u/marco)\
**Post date:** [April 3, 2023, 4:05pm UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/2 "2023-04-03T16:05:46Z")

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what problem are you facing? 🙂 besides “it doesn’t work”

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<div class="post-metadata">

**Author:** ![QRP](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/qrp/32/4982_2.png) [@QRP](https://community.frame.work/u/QRP)\
**Post date:** [April 3, 2023, 7:52pm UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/3 "2023-04-03T19:52:34Z")

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The solution, to my embarrassment, to getting the fingerprint reader working after setting up with the FW instructions is to go to Ubuntu **Settings\>Users\>Fingerprint Login** and register and enable some fingerprints.

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**Author:** ![dimitris](https://avatars.discourse-cdn.com/v4/letter/d/db5fbb/32.png) [@dimitris](https://community.frame.work/u/dimitris)\
**Post date:** [April 3, 2023, 9:30pm UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/4 "2023-04-03T21:30:10Z")

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> [@QRP](#):
>
> I was able to make it read when running Fedora

I assume that means you had successfully registered fingerprint(s) under Fedora, and that now you have it again working (registered FPs) under Ubuntu?

Is fingerprint login/`sudo` now working as expected? I’m asking because, from what I remember and have seen described in the forum, there are issues that crop up when using the FP reader from more than one OS:

- Unable to delete previously used FP entries, at least from Linux
- Presence of entries registered under one OS preventing registration (or successful use) of entries registered subsequently on another OS

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<div class="post-metadata">

**Author:** ![QRP](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/qrp/32/4982_2.png) [@QRP](https://community.frame.work/u/QRP)\
**Post date:** [April 3, 2023, 10:27pm UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/5 "2023-04-03T22:27:47Z")

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Yes, I have successfully registered and enabled fingerprints in Ubuntu. The login is now working correctly, but only after fiddling with Passwords and Keys. Under P&K I had to change the PW to null, that is, right-click on Login, Change PW, enter the current (old) PW, then when given the opportunity to enter a new pw cancel the operation.  
I have no experience with running dual OS and the FP reader.

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<div class="post-metadata">

**Author:** ![marco](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/marco/32/9182_2.png) [@marco](https://community.frame.work/u/marco)\
**Post date:** [April 4, 2023, 3:35pm UTC](https://community.frame.work/t/fingerprint-reader-not-enabled-on-ub-22-04-2-lts/29077/7 "2023-04-04T15:35:14Z")

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> [@QRP](#):
>
> Yes, I have successfully registered and enabled fingerprints in Ubuntu. The login is now working correctly, but only after fiddling with Passwords and Keys. Under P&K I had to change the PW to null, that is, right-click on Login, Change PW, enter the current (old) PW, then when given the opportunity to enter a new pw cancel the operation.

if you want some advice, once you get it to work, never touch it again. someone packaged a way to clean up the fingerprint cache in case something goes wrong, which you might have to do (i had to) in case you want to reconfigure the fingerprint reader.
