# Framework 13 AMD Ryzen 7 laptop stopped powering up and charging

**URL:** <https://community.frame.work/t/framework-13-amd-ryzen-7-laptop-stopped-powering-up-and-charging/67299>\
**Category:** Linux\
**Tags:** ubuntu\
**Created:** [April 9, 2025, 2:24pm UTC](https://community.frame.work/t/framework-13-amd-ryzen-7-laptop-stopped-powering-up-and-charging/67299 "2025-04-09T14:24:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Vaibhav\_Kalekar](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/vaibhav_kalekar/32/35780_2.png) [@Vaibhav\_Kalekar](https://community.frame.work/u/Vaibhav_Kalekar)\
**Post date:** [April 9, 2025, 2:24pm UTC](https://community.frame.work/t/framework-13-amd-ryzen-7-laptop-stopped-powering-up-and-charging/67299/1 "2025-04-09T14:24:37Z")

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My Framework 13 AMD Ryzen 7 laptop suddenly stopped working. It is not charging (the LED is not turned on when connected to charger) and laptop is not booting up either.

Is it a motherboard issue or battery issue?

I purchased the laptop in February this year. Can this be exchanged or returned?

Thanks

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**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\
**Post date:** [October 6, 2025, 2:24pm UTC](https://community.frame.work/t/framework-13-amd-ryzen-7-laptop-stopped-powering-up-and-charging/67299/2 "2025-10-06T14:24:59Z")

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