# Framework 13 (Intel Core Ultra Series 1) Not Charging **URL:** \ **Category:** Community Support\ **Tags:** intel-ultra-series-1, not-charging\ **Created:** [August 1, 2026, 5:37pm UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808 "2026-08-01T17:37:00Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Noelle\_Leigh](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@Noelle\_Leigh](https://community.frame.work/u/Noelle_Leigh)\ **Post date:** [August 1, 2026, 5:37pm UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808/1 "2026-08-01T17:37:00Z")
This morning, I found my Framework 13 laptop (Intel Core Ultra 7 155H, running Ubuntu 24.04.4) with an orange charging LED despite being plugged in for ~9 hours overnight. It refuses to power on when unplugged from a power source. Here is some [`framework_tool`](https://github.com/FrameworkComputer/framework-system/) output: ```shell % sudo framework_tool --versions Tool Version: 0.6.5 OS Version: Linux 6.8.0-136-generic #136-Ubuntu SMP PREEMPT_DYNAMIC Wed Jul 1 21:53:05 UTC 2026 x86_64 Mainboard Hardware Type: Laptop 13 (Intel Core Ultra Series 1) Revision: MassProduction UEFI BIOS Version: 03.06 Release Date: 08/08/2025 EC Firmware Build version: marigold-3.0.5-a5f07f8 2025-08-06 07:01:52 marigold1@ip-172-26-3-226 Current image: RO PD Controllers Right (01): 0.0.0A (MainFw) Left (23): 0.0.0A (MainFw) Intel Retimers Left: 0x270 (624) Right: 0x270 (624) CSME Firmware Version: 0:18.0.15.2518 Recovery Ver: 0:18.0.15.2518 Original Ver: 0:18.0.5.2141 Laptop Webcam Module (2nd Gen) Firmware Version: 1.1.1 Touchpad Firmware Version: v0704 NVMe Device: /dev/nvme0 Model Number: WD_BLACK SN850X 2000GB Firmware Version: 620361WD ``` ```shell % sudo framework_tool --smartbattery Place your right index finger on the fingerprint reader Enter unseal key in hex (e.g. 04143672), or press enter to skip: Device Name: FRANGWAT01 Manuf Name: NVT Serial Num: 0364 Manuf Date: 2024-06-25 Chemistry: LION FW Version: Device=0x0045 FW=09.03 Build=0x4900 Mode: 0x6001 Temperature: 32.0C Voltage: 8.898V Cell 1: 3.651V Cell 2: 2.525V Cell 3: 0.000V Cell 4: 2.722V Current: 0.000A (avg 0.000A) Charge: 0% (0 / 3821 mAh) Design: 3915mAh @ 15.480V Bat Status: 0x4AD0 [FD (Fully Discharged), DSG (Discharging), INIT (Initialization), RCA (Remaining Capacity Alarm), TDA (Terminate Discharge Alarm), TCA (Terminate Charge Alarm)] Cycle Count: 360 === Battery Health Analysis === Status: GOOD (with notes) Note: Terminate Charge Alarm active Note: Terminate Discharge Alarm active Note: Battery is fully discharged Note: Cell imbalance: 3651mV difference (>100mV) Summary: Cycle count: 360 Capacity: 3821 / 3915 mAh (98%) Current cell balance: 3651mV spread ``` ```shell % sudo framework_tool --power -vv Battery Cutoff: Unknown Charger Status AC is: connected Charger Voltage: 17800mV Charger Current: 80mA 0.02C Chg Input Current:4464mA Battery SoC: 0% Battery Status AC is: connected Battery is: connected Battery LFCC: 3821 mAh (Last Full Charge Capacity) Battery Capacity: 0 mAh 0. 0 Wh Charge level: 0% Manufacturer: NVT Model Number: FRANGWA Serial Number: 0364 Battery Type: LION Present Voltage: 8.897 V Present Rate: 0 mA Design Capacity: 3915 mAh 60.604 Wh Design Voltage: 15.480 V Cycle Count: 360 Battery charging Battery level CRITICAL! ``` ```shell % sudo framework_tool --console recent [...] [6878.871800 found battery in disconnect state] [6879.121100 Batt disconnected: reg 0x7fa1 mask 0x0002 disc 0x0000] [6879.122400 found battery in disconnect state] [6879.370700 Batt disconnected: reg 0x7fa1 mask 0x0002 disc 0x0000] [6879.372000 found battery in disconnect state] [6879.621700 Batt disconnected: reg 0x7fa1 mask 0x0002 disc 0x0000] ``` The laptop wouldn’t even get past the systemd startup while I had the charge limiter set to 90%. I reset my UEFI settings to default to get it to reach the desktop. Manually disconnecting and reconnecting the battery did not change the behavior. I tried to update the BIOS to the latest 3.07 version, but without a working battery, I’m blocked by system power requirements: ```shell % fwupdmgr update [...] Devices with firmware updates that need user action: • Intel Management Engine ‣ System power is too low • System Firmware ‣ System power is too low • UEFI dbx ‣ System power is too low ``` How can I fix this issue so my laptop can charge again? ---
**Author:** ![Charlie\_6](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/charlie_6/32/22087_2.png) [@Charlie\_6](https://community.frame.work/u/Charlie_6)\ **Post date:** [August 1, 2026, 11:49pm UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808/2 "2026-08-01T23:49:34Z")
> [@Noelle\_Leigh](#): > > ```auto > Voltage: 8.898V > Cell 1: 3.651V > Cell 2: 2.525V > Cell 3: 0.000V > Cell 4: 2.722V > > ``` The Cell 3 is dead. Replace the battery pack ---
**Author:** ![Noelle\_Leigh](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@Noelle\_Leigh](https://community.frame.work/u/Noelle_Leigh)\ **Post date:** [August 2, 2026, 12:09am UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808/3 "2026-08-02T00:09:26Z")
Yeah, I did notice that. What are the normal voltages for those cells? ---
**Author:** ![sn6526](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@sn6526](https://community.frame.work/u/sn6526)\ **Post date:** [August 2, 2026, 1:16am UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808/4 "2026-08-02T01:16:56Z")
I’ve used this battery for a little over a year. The device (fw13 125H) is plugged in almost continuously but battery level is set at 60%. ```auto sudo framework_tool --smartbattery Device Name: FRANGWAT01 Manuf Name: NVT Serial Num: 00D7 Manuf Date: 2024-08-24 Chemistry: LION FW Version: Device=0x0045 FW=09.03 Build=0x4900 Mode: 0x6001 Temperature: 36.8C Voltage: 15.833V Cell 1: 3.951V Cell 2: 3.960V Cell 3: 3.963V Cell 4: 3.959V Current: -0.339A (avg -0.309A) Charge: 61% (2496 / 4137 mAh) Design: 3915mAh @ 15.480V Bat Status: 0x00C0 [DSG (Discharging), INIT (Initialization)] Cycle Count: 20 === Battery Health Analysis === Status: HEALTHY No issues detected. Battery is operating normally. Summary: Cycle count: 20 Capacity: 4137 / 3915 mAh (106%) Current cell balance: 12mV spread ``` Edit: I can’t tell you if this is “normal” or not. I do not like `Capacity: 4137 / 3915 mAh (106%)` so I’ve never let it charge to 100%. Rather I set the charge level to low to mid 90% for the rare times I’m traveling. 60% charge has been good for a 3-4+ hours unplugged which is sufficient for my needs. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\ **Post date:** [August 4, 2026, 1:17am UTC](https://community.frame.work/t/framework-13-intel-core-ultra-series-1-not-charging/83808/5 "2026-08-04T01:17:01Z")
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