# FrameWork 13 issue with VLC

**URL:** <https://community.frame.work/t/framework-13-issue-with-vlc/41808>\
**Category:** Framework Laptop 13\
**Created:** [December 10, 2023, 5:35pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808 "2023-12-10T17:35:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Alfredo\_Fernandez\_He](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alfredo\_Fernandez\_He](https://community.frame.work/u/Alfredo_Fernandez_He)\
**Post date:** [December 10, 2023, 5:35pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/1 "2023-12-10T17:35:00Z")

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Hi

I recently purchased a framework 13 (intel 13, 32 GB…)… I am very happy with the modularity and repairability…

I have installed Windows 11 Pro and all the necessary software for daily work, so far no problems.

But when I try to play video.mpg with vlc I can’t see it. When I open that same video from another computer with the same version of VLC it plays without problems.

 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/9/e/9ebe521bfe0b468c5c0570570a57aa43c763e370.png)

 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/1/b/1be246eb6d5fa6e75d2e01431e1139be1281ef2d.png)ç

 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/e/9/e9162f0734a1f2a9c57a9db3d982b0ca85c624b3.png)

Can somebody help me? I get the feeling that it must be something general.

Thanks for all.

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**Author:** ![Richard\_England](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/richard_england/32/896_2.png) [@Richard\_England](https://community.frame.work/u/Richard_England)\
**Post date:** [December 10, 2023, 6:39pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/2 "2023-12-10T18:39:39Z")

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I’m not an expert on this topic but a fast search on the web shows that this might be a library issue.  
As a matter of investigation, can you attempt to view the file using another tool on Windows 11? It could also be an issue with the file and this might help diagnosis.

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**Author:** ![yessikg](https://avatars.discourse-cdn.com/v4/letter/y/c89c15/32.png) [@yessikg](https://community.frame.work/u/yessikg)\
**Post date:** [December 20, 2023, 3:15am UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/3 "2023-12-20T03:15:01Z")

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You probably don’t have the required codecs, there are several ways to get them… I just take the fastest route and install ffmpeg

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**Author:** ![Alfredo\_Fernandez\_He](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alfredo\_Fernandez\_He](https://community.frame.work/u/Alfredo_Fernandez_He)\
**Post date:** [December 22, 2023, 3:29pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/4 "2023-12-22T15:29:09Z")

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Hi

I finally found the solution. The VLC 2.0 version plays those videos but the latest one does not play them… it is something very curious.

Thanks for all.

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**Author:** ![lane\_ftw](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/lane_ftw/32/20490_2.png) [@lane\_ftw](https://community.frame.work/u/lane_ftw)\
**Post date:** [December 23, 2023, 8:43pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/5 "2023-12-23T20:43:17Z")

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Can you post the file?

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**Author:** ![Alfredo\_Fernandez\_He](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@Alfredo\_Fernandez\_He](https://community.frame.work/u/Alfredo_Fernandez_He)\
**Post date:** [January 9, 2024, 1:23pm UTC](https://community.frame.work/t/framework-13-issue-with-vlc/41808/6 "2024-01-09T13:23:39Z")

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I try to find it.