Framework 13 not turning on/charging issue

[odcojp]

Last time it was on it was strugging to charge, on and off while using the Anker 65W Powerpoint 3 adapter, once it died it just stopped charging didn’t matter the adapter/wire.

Left it alone for weeks and just re-attempted and now I have the amber light on, laptop seems like it powers on with the white LED power button on but no display. I’ve tried moving the USB C card to the other ports and it flashed green, amber and blue at one point.

It doesn’t seem like it’s charging at all. Is it possible that the Anker brick ruined the internal battery?

[amoun]

@odcojp

Left it alone for weeks

What gen do you have? The 11th Gen won’t start without a charged ML1220?
In which case you will have to do a mainboard reset.

[odcojp]

Yeah the 11th Gen.

Just did the reset about an hour ago. Left it charging. Tried to power it on and got a solid green light (first i’ve seen in a while) but no display and white LED power button on. Turned it back off and leaving it to charge the 24hrs.

[amoun]

You may need a new ML1220. Framework will send one for free so contact them. However it may be quicker to buy one locally or online.

Ensure it is the ML1220 not the CR version which isn’t rechargeable.

See also this topic on the vulnerability of the CMOS/RTC ML 1220 it requires regularly charging.

Viability of an ML 1220 rechargable battery for RTC | CMOS (11th gen)

I have been having some issues powering on my laptop for about a month. Every weekend, I try to turn on my laptop, and it refuses to do anything. Some mixture of removing parts like the SSD, RAM, or WiFi card seemed for a while to help, but every time, I would still need to plug in the laptop. After contacting support, they said that the RTC battery was likely dead, and to leave the laptop charging for 24 hours for the RTC battery to recharge. The battery is rated for 3V, but after charging fo…

There is also a work around to have the CMOS and RTC powered by the main battery so the ML 1220 can be avoided/dumped.

This workaround requires a bit of work

Rework Instructions for 11th Gen Mainboards to enable powering the RTC circuit from the main battery

[image] We’ve developed an RTC Battery Substitute module that can sit in place of the coin cell battery to keep the RTC circuit powered. Note that this does require soldering a single wire on the top side of the Mainboard. We are currently preparing the process for requesting this module, but have published the guide for it in the meantime. If you have an 11th Gen system or Mainboard, you can now reach out to support to request a free RTC Battery Substitute module. To make the request proc…

The more recent option is to ask for this

RTC Battery Substitution on 11th Gen Intel® Core™

[odcojp]

Appreciate all the info! It’s unfortunate that this is just a band-aid fix and requires a workaround.

Months before this issue I noticed it stopped holding a good charge to the battery compared to when I first purchased it, I assume it relates to the RTC?

[parawizard]

RTC and normal battery are separate entities. If you turn it on after a full reset it could take a little bit to train the memory without displaying anything. So you might need to be patient.

It’s a design flaw or errata if you will of the 11th gen board combined with a bug with 11th gen processors that makes it get stuck.

The RTC Battery Substitute module I believe makes it worth like subsequent generations. Though just replacing your RTC battery will make it work again like usual.