# Framework 13 Ryzen 7040 **URL:** \ **Category:** Community Support\ **Tags:** other-issues, amd-7040\ **Created:** [July 18, 2025, 10:06pm UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345 "2025-07-18T22:06:35Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Devin\_Caira](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@Devin\_Caira](https://community.frame.work/u/Devin_Caira)\ **Post date:** [July 18, 2025, 10:06pm UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/1 "2025-07-18T22:06:35Z")
Whenever i connect any USB webcam i cannot open camera app. camera setting. cannot get it to work with any web applications. it freezes solid many applications. cannot restart normally have to long press the power button. Pissed i have to do work on a brand new computer… and trying not to get screwed over by geek squad. any help would be monstrously appreciated. this is about to be the last time i support this brand if not. This category is for reviews, discussions, recommendations, and benchmarks related to the Framework Laptop 13. When creating a topic, use a product tag (and a secondary tag if applicable). For Linux-related issues, use the “Framework Laptop 13 Linux” subcategory. If you have a hardware/software issue, please post it under “Community Support” category. ---
**Author:** ![MrTrismegistus](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@MrTrismegistus](https://community.frame.work/u/MrTrismegistus)\ **Post date:** [July 19, 2025, 12:46am UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/2 "2025-07-19T00:46:44Z")
What OS and webcam(s) are you using? ---
**Author:** ![Devin\_Caira](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@Devin\_Caira](https://community.frame.work/u/Devin_Caira)\ **Post date:** [July 19, 2025, 1:09am UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/3 "2025-07-19T01:09:33Z")
So I am running Windows 11 and I two Logitech c920s and a 4K ONN webcam but I just tried something and it worked and I will post that here below this comment ---
**Author:** ![Devin\_Caira](https://avatars.discourse-cdn.com/v4/letter/d/e480ec/32.png) [@Devin\_Caira](https://community.frame.work/u/Devin_Caira)\ **Post date:** [July 19, 2025, 1:19am UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/4 "2025-07-19T01:19:39Z")
I checked the setup page when doom scrolling framework website. I wasnt told about the extra downloads for reassembled. I scrolled to the amd ryzen section and downloaded and updated from both links. Then it worked Im not super computer literate so i was in the dark and nothing on the box told me to go here and do this. > **[BIOS and Drivers Downloads](https://knowledgebase.frame.work/bios-and-drivers-downloads-rJ3PaCexh)** > > Linked below are the latest official BIOS release and Driver Bundles for each generation of Framework devices. ![Screenshot_20250718_181256_Chrome](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/0/8/08ee2133f7c613f955cbcca3bb3a316e99331b74.jpeg) ![Screenshot_20250718_181847_Chrome](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/6/c/6ca6fe519e416c85bfba024be7ccd992b05084a4.jpeg) ---
**Author:** ![MrTrismegistus](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@MrTrismegistus](https://community.frame.work/u/MrTrismegistus)\ **Post date:** [July 19, 2025, 2:36am UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/5 "2025-07-19T02:36:44Z")
It’s cool - Framework is made for the tinkerer and the explorer. You’ll find you’ll be learning a lot about computers through your purchasing of one. But yes, ALWAYS try to make sure your drivers and BIOS (Basic Input/Output System) are up to date. A lot of the time such issues are caused by conflicts between hardware and old drivers. This is especially true for peripherals like USB webcams. Awesome job getting down to the root of the problem! ---
**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\ **Post date:** [January 15, 2026, 2:37am UTC](https://community.frame.work/t/framework-13-ryzen-7040/72345/6 "2026-01-15T02:37:23Z")
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