Framework 16 Durability

Kind of just tossing a question in the air: How has it been faring?
I got my unit late 2024. I believe. Nov 12. Its been about 2 years of very heavy use. it’s been dropped, have bits of food fell on, etc.

Hardware issues (chronological):
  1. slotted screw in the dual m.2 carrier card isnt thick enough for certain m.2 SSDs.

0.5. Thermal issues with Liquid Metal. This one’s widespread. But. TPM kits are available, and. you can re-paste.

1. Marginal FX-Beam, might require more than one try to get both SSD to show up in post.

2. a screw came off, rattled around the case, and blew up the main board. This one is not entirely sure, but sure, whatever.

3. various expansion cards. This one is entirely on me, and frankly its kinda expected. Gummed up ports, etc. I end up ultrasonic-clean some, and re-solder some (Type-C)s.

4. The “D” key has been pressing itself because a spec of dust or something got underneath the membrane, and it started to press itself. I have to remove the D key cap. Eventually this resulted in a keyboard replacement.

5. Trackpad pogo pins. Somehow started to wear out and have contact failure. I noted that the pads on the trackpad module has starting to wear out, so I re-surfaced it by covering it with soldering tin. Doesn’t seem to improve that much, but it might be due to the inconsistent height of my work. I will work on it later.

6. FX-Beam failure. This one is on me. A grain of dust got in it, and I lost PEX_TX0P. Somehow PCIe link masking kept it up.

n. Screw well for screw 1 on the battery has stripped clean. Not expecting that, but. might need to figure out something at some point.

Software issues (chronological):

1. Triple Fault during sleep. this one is basically “idk bruh honestly just screw this”. Is it “MAXIO Technology (Hangzhou) Ltd. NVMe SSD Controller MAP1202 (DRAM-less) (rev 01)”?

2. black screen upon hibernation resume from Linux. This one seems to be more Ubuntu 2404 than other linux like Debian 13.

3. Keyboard pressing when lid closed. When lid is closed, keyboards are still active. This can result in .. undesired things.
Note: This has been addressed with keyboard firmware update.

4. USB power failure. This seems to only be a thing since BIOS 4.X. But memory is a fuzzy thing. Port 1, 2, and 4, 5 would fail to provide power to connected peripheral / refuse to be charged via. Reattaching the expansion card would often fix the issue, but not always.
note: new BIOS update has mostly addressed the “inability to charge” issue. but power to peripheral is still not a guarantee.


I like the framework sixteen. Its big, majestic, and fast (even on the iGPU). it’s expensive, but it’s also the only laptop that can get 4x m.2 slots, and the screen is .. flawless. Its good resolution, good color quality, and the 165Hz is just a bonus. Its modular, repairable … …

Definitely some of those come at a cost, and I am deeply aware of that.

And I’m not pointing fingers at either Framework or AMD. I like “messing around” with pieces, but I also expect it to “just work”.

But. As I am planning on ordering my 4th batch of parts. I wonder if some of that cost is … sort of high. To be fair. Even in the current, “oh no its semi-broken” state, its still very useable. PCIe link remap was able to somehow keep the disks online, and I just disable the machine from entering sleep modes. The only real imminent issue is the “5. trackpad disconnect”. I need to check it out.

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I’m seeing a few familiar issues on your list and my unit arrived in January 2025.

So far I’ve had:

  • The D key issue
  • USB power failure - in my case updating the BIOS, if anything, only exacerbated the problem

I also stripped one of the captive screws in the midplate, but let’s just say it was a user error.

Meanwhile my previous laptop at this point in time since purchase already had:

  • Rattling fans that had to be replaced
  • An unfortunate BIOS update which caused the iGPU to run at full throttle and essentially halve battery life - I had to switch to the dGPU for everything to gain of that back
  • The aforementioned update also causing the APU to go 100% during sleep, eventually cooking the screen

There were no more BIOS updates as the manufacturer lost interest.

Overall I would rather not have any issues and I caution everyone who is considering a Framework laptop that this is still a device for enthusiasts and they’d probably be better off with a MacBook. Some are deterred by this, others not.

I hope Framework irons out all these teething problems eventually.

I’m much happier with mine now that I’ve swapped the 7040HS and 7700S with the current gen AMD CPU and Nvidia GPU, but that’s almost entirely a result of the improved stability and software support - the GPU perf is a bit better but it’s otherwise more or less a wash for performance. In terms of hardware, hmm, I had to RMA my original 7040HS board due to an intermittently broken USB port, the display out on my current board is also intermittent (need to write to support but haven’t had the time), my keyboard stopped working whole sale, and I may be forgetting something else? Oddly enough I’m still reasonably happy with my machine (or I will be once I get the display out working again). With the previous gen stuff, games would crash randomly. It definitely wasn’t a matter of stressing the system since games would often cause the system to crash (read: cause the laptop power to cut off spontaneously). It was quite odd, though I believe they revamped the power delivery for the newer amd board, so there’s that. I agree with you point that the cost is rather high, and if I were to start from scratch, I’m on the fence about whether I’d recommend that I do it all over again, but it is nice now that the system is stable/reliable and the GPU just works. I’m particularly looking forward to the one piece haptic touchpad.

Sorry for the rambly post. I’m sorry you’ve had such a long journey with yours (sympathy, not apology) and hope that you can get all of your remaining issues sorted out!

All the problems seem to be related to the 1st generation Ryzen 7040 series Laptops, which frankly should have been well and truly sorted by now.

I use an Ai9 (Ai300) series and although mine is just 8 months old, it is used exclusive for 10+ hours a day.

And all the issues I had were purely OS/Software related. Once these were resolved over time, the hardware has proven itself to be bullet proof.

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