Actually, at this point i would like to see someone from Framework having a word/explanation about the whole Firmware support issue the company clearly appears to be having. As it currently stands, i have (unfortunately) lost almost all confidence in the companys ability to resolve these issues in a reasonable timeframe/manner.
IMHO, you should first properly support devices you have actually already sold (of course?!?), instead of constantly focussing on new products to launch. If i want that, i can buy a MacBook today, which will come in cheaper and more important, much more reliable than Framework current offerings.
The state the product lineup is currently in and the contact with Frameworkâs support team has indeed been quite a sobering experience, to say the very least. Framework computers are not cheap products.