# Framework Laptop 16 display freezing and crashing from display engine hang

**URL:** <https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709>\
**Category:** Framework Laptop 16\
**Tags:** graphics-module-amd-rx7700s, framework-laptop-16-amd-7040\
**Created:** [January 13, 2026, 1:34am UTC](https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709 "2026-01-13T01:34:36Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![zachary\_stout](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/zachary_stout/32/31358_2.png) [@zachary\_stout](https://community.frame.work/u/zachary_stout)\
**Post date:** [January 13, 2026, 1:34am UTC](https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709/1 "2026-01-13T01:34:36Z")

</div>

I’m getting a lot of display freezing while doing light tasks like watching videos or having the computer idle. Whenever it happens, the display will freeze, and the system will continue to work briefly before restarting. I don’t get a BSOD, just a restart. I have a Windows minidump file and a different, much larger WATCHDOG file dump I found later ( [Driver crash/display freezing dump files - Google Drive](https://drive.google.com/drive/folders/1weqluKltlqEt_6aS99FvDinmZff4v85x?usp=sharing) ). I’m not the most technical when it comes to software, so I tried using ChatGPT to help me understand what the issue is. It said it was VIDEO\_ENGINE\_TIMEOUT (0x141) from the dump files, and I also tried disabling hardware acceleration in Brave to see if it would temporarily stop the issue. Disabling hardware acceleration stopped it from happening as frequently, but it still happens in other programs.

#### OS

I’m running the latest version of Windows 11, the latest v3.02 driver bundle, and the latest BIOS 4.03. The Windows install is also fairly fresh, as I reinstalled it last month.

#### Laptop specs

- CPU: Ryzen 7840HS
- GPU: Radeon 7700S (first gen)
- RAM: 32Gb 5600MT/s Crucial memory
- Storage: 1Tb WD\_Black SN850X
- Charger: 180w Famework Chager

---

<div class="post-metadata">

**Author:** ![zachary\_stout](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/zachary_stout/32/31358_2.png) [@zachary\_stout](https://community.frame.work/u/zachary_stout)\
**Post date:** [January 15, 2026, 8:03pm UTC](https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709/2 "2026-01-15T20:03:09Z")

</div>

I don’t experience any freezes when the display is driven by the dGPU. All observed freezes appear to occur only when the internal display is driven by the iGPU. Multiple LiveKernelReports WATCHDOG dumps show VIDEO\_ENGINE\_TIMEOUT\_DETECTED (0x141) with failure bucket LKD\_0x141\_IMAGE\_amdkmdag.sys.

---

<div class="post-metadata">

**Author:** ![Lukasz\_Siudut](https://avatars.discourse-cdn.com/v4/letter/l/cdc98d/32.png) [@Lukasz\_Siudut](https://community.frame.work/u/Lukasz_Siudut)\
**Post date:** [January 16, 2026, 3:11pm UTC](https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709/3 "2026-01-16T15:11:54Z")

</div>

This is interesting. There’s lots of complaining to problems that also end up with locked video card but in Linux. I wonder if there’s a link between those…

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\
**Post date:** [July 15, 2026, 3:12pm UTC](https://community.frame.work/t/framework-laptop-16-display-freezing-and-crashing-from-display-engine-hang/79709/4 "2026-07-15T15:12:25Z")

</div>

This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.
