# Fw13 AMD Ubuntu Front usb c ports not charging? **URL:** \ **Category:** Community Support\ **Tags:** not-charging, amd-7040\ **Created:** [October 30, 2025, 2:51am UTC](https://community.frame.work/t/fw13-amd-ubuntu-front-usb-c-ports-not-charging/77281 "2025-10-30T02:51:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [October 30, 2025, 2:51am UTC](https://community.frame.work/t/fw13-amd-ubuntu-front-usb-c-ports-not-charging/77281/1 "2025-10-30T02:51:44Z")
Hello, I just switched from windows to Ubuntu 24 and noticed front 2 usb c ports are not charging the laptop. (They were working on windows just an hour ago) They dedect other usb devices. I followed official Linux installation guide and copy pasted the code to terminal and rebooted. This is a big problem because I’m using rear 2 ports for usb c display and expansion card SSD. How to solve this? Please keep in mind that I’m total Linux noob and may not understand technical terms much. Thanks a lot. ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [October 30, 2025, 10:35am UTC](https://community.frame.work/t/fw13-amd-ubuntu-front-usb-c-ports-not-charging/77281/2 "2025-10-30T10:35:01Z")
Can someone help please? Damn, windows it is then?… ---
**Author:** ![Alvaro\_Tejero\_Canter](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@Alvaro\_Tejero\_Canter](https://community.frame.work/u/Alvaro_Tejero_Canter)\ **Post date:** [October 30, 2025, 2:41pm UTC](https://community.frame.work/t/fw13-amd-ubuntu-front-usb-c-ports-not-charging/77281/3 "2025-10-30T14:41:05Z")
I cannot help. I have this problem (some usb-c ports not charging) and /none/ do when I connect a dock for my external screens. The dock used to supply charge via power delivery (PD), but stopped doing so a few months ago. Plus the official charger doesn’t charge when using the dock. It’s a mess and I have browsed countless extremely long threads to fix it. I’ve cleaned ports, I have reset the battery in the BIOS, and physically, I’ve switched to using an older kernel (6.12 LTS), I’ve tried deactivating the ucsi\_acpi module, I am on the 3.16 (latest) bios, and I installed it twice to ensure it wasn’t partially installed, I’ve pressed the on button for \>30s, and I’ve danced the rain dance; of course each time trying all the ports, different cables, connecting without the usb-c expansion card, etc). By now I am desperate. I am on Pop\_OS! 22.04, [X.org](http://X.org), AMD 7840. Note that Linux as a whole may not be responsible: everything worked for me between January and say, June. I’ve been postponing filing a warranty claim with the hope that I would be able to fix by myself, but I am getting insane by now. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\ **Post date:** [April 28, 2026, 2:42pm UTC](https://community.frame.work/t/fw13-amd-ubuntu-front-usb-c-ports-not-charging/77281/4 "2026-04-28T14:42:02Z")
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