# FW16 touchpad module vertical gap issue? **URL:** \ **Category:** Community Support\ **Created:** [April 26, 2024, 12:50am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747 "2024-04-26T00:50:44Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ayyEve](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ayyeve/32/24856_2.png) [@ayyEve](https://community.frame.work/u/ayyEve)\ **Post date:** [April 26, 2024, 12:50am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/1 "2024-04-26T00:50:44Z")
Anyone else seeing an issue where the touchpad module seems to jut upwards on the keyboard side? I see a lot of people complaining about the gaps in the spacers themselves, but this seems different: ![sad](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/7/4/74b9e90b38609eca57bdf62c5426a4206409f14e.jpeg) I’ve also seen a few vids/pictures of other FW16s with this issue, however nowhere near to the same extent as mine, ie: (though to be fair I haven’t done much FW16 video browsing lol) ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/b/d/bd34fba1c575532886fd7ac2f097c216934ce5b6.jpeg) (src: [https://www.youtube.com/watch?v=OATyyaZInYc](https://www.youtube.com/watch?v=OATyyaZInYc)) I’ve tried reinstalling it at least 15 times, and I don’t think I’m doing anything wrong, especially since everything else installed fine (including the side spacers), so I wanted to see if anyone else was experiencing the same thing before I reach out to support. Thanks for taking a peek at my post, I hope you have a great rest of your day \<3 ---
**Author:** ![Destroya](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/destroya/32/47793_2.png) [@Destroya](https://community.frame.work/u/Destroya)\ **Post date:** [April 26, 2024, 1:30am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/2 "2024-04-26T01:30:14Z")
I would check if the mid plate is seated correctly and the 16 screws are tightened evenly. If that does not solve the issue, you can contact the support team. ---
**Author:** ![ayyEve](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ayyeve/32/24856_2.png) [@ayyEve](https://community.frame.work/u/ayyEve)\ **Post date:** [April 26, 2024, 1:32am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/3 "2024-04-26T01:32:58Z")
Perfect, I’ll give that a try and let you know how it goes, thank you! ---
**Author:** ![ayyEve](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ayyeve/32/24856_2.png) [@ayyEve](https://community.frame.work/u/ayyEve)\ **Post date:** [April 26, 2024, 1:57am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/4 "2024-04-26T01:57:31Z")
Just made sure all screws were snug, and there were no bumps in that part of the midplane, all looks good, and its still sticking up :c I’ll reach out to support tomorrow, thanks for the help! I really appreciate it \<3 ---
**Author:** ![Stephen\_Pohore](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@Stephen\_Pohore](https://community.frame.work/u/Stephen_Pohore)\ **Post date:** [April 26, 2024, 5:09am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/5 "2024-04-26T05:09:27Z")
Check to see if the aluminum is flat - mine had a slight curve. ---
**Author:** ![F042](https://avatars.discourse-cdn.com/v4/letter/f/b782af/32.png) [@F042](https://community.frame.work/u/F042)\ **Post date:** [April 26, 2024, 11:46am UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/6 "2024-04-26T11:46:45Z")
Due to how the keyboard and numpad attach, the bump will prevent the touchpad from being attached on the right side position. For the middle/left positions, there should not be any gaps like that shown in your picture. I would suggest making sure to first drop it into the slot halfway up and then apply light-medium top-down pressure while pushing up to slot it in. ---
**Author:** ![ayyEve](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ayyeve/32/24856_2.png) [@ayyEve](https://community.frame.work/u/ayyEve)\ **Post date:** [April 26, 2024, 1:42pm UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/7 "2024-04-26T13:42:51Z")
Indeed, mine does appear to have quite a curve on it: ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/e/e/ee76bbd5f0dbe8c02256f9908f666a3e761b1d4f.jpeg) I have tried installing it with some slight pressure on the top more than a few times and same result, so yeah, support time. Thanks all! ---
**Author:** ![Michael\_Schwager](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@Michael\_Schwager](https://community.frame.work/u/Michael_Schwager)\ **Post date:** [May 22, 2024, 12:26pm UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/8 "2024-05-22T12:26:51Z")
Thanks for this posting. I have the same issue, although I don’t know if the touchpad module is curved. I’ll have to look tonight. Mine is not very bad; it’s just that the right side is practically perfect in every way but the left side is ever so slightly raised. ---
**Author:** ![Kevin\_Fleming](https://avatars.discourse-cdn.com/v4/letter/k/9d8465/32.png) [@Kevin\_Fleming](https://community.frame.work/u/Kevin_Fleming)\ **Post date:** [May 22, 2024, 12:37pm UTC](https://community.frame.work/t/fw16-touchpad-module-vertical-gap-issue/49747/9 "2024-05-22T12:37:39Z")
Same here (on right side, not left side); the protrusion is not large enough for me to go through the effort to get it replaced, but it is noticeable.