Hi, I am in the UK, we have purchased a couple of frameworks for our company and on the initial purchase (and order history on the website.) it states that VAT is included. However looking at the order confirmation emails thaqt we received, it says Taxes & Duties £0.00
Concerningly, the “commercial invoice” on the received package has the incorrect GBP values and no VAT numbers or information are displayed. Framework support tells me to print the order from the website but this also does not break down the VAT (says it’s included.) and does not include the VAT number.
I need to know if the appropriate taxes have been paid, as I won’t be happy if we receive a tax bill when Framework have told us that it is already included, but support can’t provide me a tax invoice for some bizarre reason.