My shipping label had it on it. (Blacked out the tracking for y’all.)
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Interesting. Perhaps that’s a new ‘feature’. 
Thats normally where the individual tracking is listed, so to have the Master tracking there, I wonder if that may be causing the issue with jumping locations. Take that with a grain of salt… just me thinking out loud.
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Thanks. Not sure if that’s expected so Ive let our Logistics team know. Its been several years since I was in Logistics so perhaps theres a change that I wasn’t aware of…
But its definitely not normal to have this many stuck, and for some to be playing hop scotch. Either way… we’re on it. Ill share any info we get back as I can.
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All good. Keep fighting the good fight. Or at least just keep fighting. 
@Eagle Not sure if it was you or your logistics department, but I just got a shipment release notification with delivery scheduled for tomorrow!
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@Eagle same! Thank you for looking into it. Breathing a sigh of relief. 
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Just got my desktop in! Can’t set it up for a while but I’m stoked to have it in hand. Thanks again @Eagle!
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Glad to hear, guys! Teamwork!
Hi. Any info on some batch 5 shipments being stuck in Memphis? Mine’s been there for a few days on hold and been hoping to have it before going away end of next week.
Feel free to shoot me a DM with your info.
I don’t have that option. Possibly because my account is too new
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Could you start a DM with me so I can share tracking? New account as well. Mines been sitting in a shipping exception status for a few days now.
Edit: just got a shipping update that it’s left the hub!
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Any update for the Framework 13 Pro Limited Batch? I paid the rest of my balance, but there hasn’t been any movement on it as far as I can tell.
Thanks
Hey guys! Apologies for the delay in replies here. I’ve been quite busy. We are aware that FedEx is having some customs issues and are currently working with our Corporate Account manager at FedEx to escalate as entirely too many are getting delayed recently.
As for orders that have not yet shipped, please contact support if it’s been more than 3-5 business days. Normally, an order will ship within that time frame from payment being made (usually sooner for non pre-orders).
The joy of receiving an email that your order has been shipped…
Can’t wait!
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