As in the title I can’t use the keyboard properly every time I try and type it’s hitting completely random keys. When I try and use the function keys it’ll open the calculator??? Another weird quirk is that the numpad works completely fine. I’m currently running Windows 11 25H2, I’m using the 16 with 1st gen rx7700s, with the 7040 series cpu, I feel like I’ve tried everything, I’ve tried reupdating the bios, I’ve tried reupdating the firmware multiple times but it keeps saying 0 usb devices detected, I just did a fresh windows install; and after that I tried uninstalling the keyboard drivers through device manager, I’m at a loss for what to do and hoped someone would have some new ideas. I think all these problems started when I updated the bios and didn’t see that there was new keyboard firmware and that I had to install that before installing the bios until after the new bios was installed.
Hey Science_Yoshi,
This definitely shouldn’t be happening, thankfully, this is something our Support team is best equipped to look into, since they can check your hardware details and guide you through the right steps.
To get in touch with them, you can do the following:
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From the forums, click Support at the top of the page.
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Scroll all the way down.
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Click Submit support request and fill out the form.
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Then Submit it at the bottom.
Once that’s in, the Support team will review everything and get back to you as soon as possible. If anything else comes up or you need help finding the right page, just let us know.
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