# Keyboard woes

**URL:** <https://community.frame.work/t/keyboard-woes/84996>\
**Category:** Framework Laptop 16\
**Tags:** expansion-bay-shell, framework-laptop-16-amd-7040\
**Created:** [September 21, 2026, 10:11pm UTC](https://community.frame.work/t/keyboard-woes/84996 "2026-09-21T22:11:46Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![H\_Sundelin](https://avatars.discourse-cdn.com/v4/letter/h/dfb087/32.png) [@H\_Sundelin](https://community.frame.work/u/H_Sundelin)\
**Post date:** [September 21, 2026, 10:11pm UTC](https://community.frame.work/t/keyboard-woes/84996/1 "2026-09-21T22:11:46Z")

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I use rarely the keyboard, the laptop is normally docked away, with OcuLink external GPU and stuff.

I noticed that the keyboard has started to give issues, perhaps due lack of use. I have to sometimes really bang the keys to get a character.

So, any ideas for curing it? Bath in contact spray maybe?

This should not happen though, sounds to me that the contacts in keys are not gold plated. I mean, this is a very expensive laptop. should not be crap like this.

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**Author:** ![Squiggler](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/squiggler/32/50136_2.png) [@Squiggler](https://community.frame.work/u/Squiggler)\
**Post date:** [September 21, 2026, 10:24pm UTC](https://community.frame.work/t/keyboard-woes/84996/2 "2026-09-21T22:24:33Z")

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I would be inclined to open the laptop up and see if the ribbon connector needs to be reseated.

How old is the laptop?

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<div class="post-metadata">

**Author:** ![H\_Sundelin](https://avatars.discourse-cdn.com/v4/letter/h/dfb087/32.png) [@H\_Sundelin](https://community.frame.work/u/H_Sundelin)\
**Post date:** [September 21, 2026, 11:59pm UTC](https://community.frame.work/t/keyboard-woes/84996/3 "2026-09-21T23:59:30Z")

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pretty sure its not the “cable”, I gather the keyboard connects via serial-type interface. So there is no ribbon connector in FW 16, its connected via gold plated pads.

Device itself maybe 2 years max.

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**Author:** ![Squiggler](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/squiggler/32/50136_2.png) [@Squiggler](https://community.frame.work/u/Squiggler)\
**Post date:** [September 22, 2026, 12:21am UTC](https://community.frame.work/t/keyboard-woes/84996/4 "2026-09-22T00:21:07Z")

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> [@H\_Sundelin](#):
>
> its connected via gold plated pads.

Gotcha. Does that clip out? If so, give it a spray with a compressed-air duster, and see if that helps. Of course, your device should be user-serviceable: although I would expect a keyboard to last longer than two years, it should be trivial to obtain a new one.

What’s your warranty length? Some (Spain I think) are three years, but otherwise they’re one (US) and two (UK and Europe). Not sure about other territories, but it’s worth a check.

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<div class="post-metadata">

**Author:** ![H\_Sundelin](https://avatars.discourse-cdn.com/v4/letter/h/dfb087/32.png) [@H\_Sundelin](https://community.frame.work/u/H_Sundelin)\
**Post date:** [September 22, 2026, 12:59am UTC](https://community.frame.work/t/keyboard-woes/84996/5 "2026-09-22T00:59:01Z")

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As I said, its practically new…

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<div class="post-metadata">

**Author:** ![Squiggler](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/squiggler/32/50136_2.png) [@Squiggler](https://community.frame.work/u/Squiggler)\
**Post date:** [September 22, 2026, 1:01am UTC](https://community.frame.work/t/keyboard-woes/84996/6 "2026-09-22T01:01:42Z")

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> [@H\_Sundelin](#):
>
> As I said, its practically new…

Perhaps you weren’t using it enough, and it went rusty! 😆

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<div class="post-metadata">

**Author:** ![H\_Sundelin](https://avatars.discourse-cdn.com/v4/letter/h/dfb087/32.png) [@H\_Sundelin](https://community.frame.work/u/H_Sundelin)\
**Post date:** [September 22, 2026, 1:10am UTC](https://community.frame.work/t/keyboard-woes/84996/7 "2026-09-22T01:10:55Z")

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Indeed! but that should no happen. I’d expect it in $200 china crap, not in $4000 pro gear.

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<div class="post-metadata">

**Author:** ![tade0](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tade0/32/47395_2.png) [@tade0](https://community.frame.work/u/tade0)\
**Post date:** [September 22, 2026, 9:19am UTC](https://community.frame.work/t/keyboard-woes/84996/8 "2026-09-22T09:19:14Z")

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Any specific keys that stopped working?

In my case holding the laptop upside down and mashing the offending keys for a minute or two helped.

Doesn’t mitigate the issue long term, though.

Compal - Framework’s keyboard supplier - didn’t do a great job with regards to durability of these devices.

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<div class="post-metadata">

**Author:** ![H\_Sundelin](https://avatars.discourse-cdn.com/v4/letter/h/dfb087/32.png) [@H\_Sundelin](https://community.frame.work/u/H_Sundelin)\
**Post date:** [September 22, 2026, 9:31am UTC](https://community.frame.work/t/keyboard-woes/84996/9 "2026-09-22T09:31:38Z")

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Not really specific keys.  
Compal - so we have a name. My guess is that the key contacts are not gold plated inside.

But I think I need to take the thing out - so dunno - flush with contact spray, and clickety click with all the keys???

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<div class="post-metadata">

**Author:** ![tade0](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tade0/32/47395_2.png) [@tade0](https://community.frame.work/u/tade0)\
**Post date:** [September 22, 2026, 1:07pm UTC](https://community.frame.work/t/keyboard-woes/84996/10 "2026-09-22T13:07:25Z")

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Somehow the discontinued one-key module was made by Lite-On.

> [@H\_Sundelin](#):
>
> so dunno - flush with contact spray, and clickety click with all the keys???

You might flush in dust or other debris in between the contacts, so do at your own risk.

They’re most certainly not gold-plated - they’re bog standard traces as usee in any membeane keyboard.
