Laptop not powering on

Community Support
1

My framework laptop wont’ power on. I’ve tried this:
"Plug in a basic USB power adapter into one of the ports on the right side of the laptop. " and this "With the other power adapter still plugged in, plug your Framework Power Adapter or other higher power USB-C power adapter into one of the ports on the left side of the Framework Laptop. The charging LED should then turn on, and you can then unplug the low power adapter from the right side of the laptop. "

This hasn’t worked. Any suggestions? Full reset of state of Mainboard?

2

what do you see when it wont power on? are the lights on the power button or on either side of the laptop doing anything? does the screen do anything?

3

No lights on the power button on either side. No screen activity. Dead.

4

Hi, could you follow this guide to reset the Mainboard: Fully Resetting the Mainboard State - Framework Guides

If that doesn’t resolve it, please reach out to our Support team for help: Framework Knowledge Base

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