# Laptop reboots itself to No Boot Device Screen

**URL:** <https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159>\
**Category:** Framework Laptop 13\
**Created:** [December 11, 2021, 10:38pm UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159 "2021-12-11T22:38:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ken\_Wiens](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ken_wiens/32/3514_2.png) [@Ken\_Wiens](https://community.frame.work/u/Ken_Wiens)\
**Post date:** [December 11, 2021, 10:38pm UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/1 "2021-12-11T22:38:35Z")

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When I first got my laptop in November, it would regularly come out of sleep mode by itself and give me a black screen with a blue text error box that said: Default Boot Device Missing or Boot Failed. Insert Recovery Media and Hit any Key Then select ‘Boot Manager’ to choose a new Boot Device or to Boot to Boot Recovery Media [OK]. Hitting OK came up with a screen that said there was no boot device. Powering off and on though - the system would reboot fine.

I now find that every few hours the system will give me a screen that says “Windows had a problem and needs to reboot” . That then leads to the same screen as I described above. Once again, I power off and on and everything is OK for another few hours.

I looked at the BIOS settings and they look fine. I opened the laptop and the drive and RAM all seem seated properly. Running Windows 10. Not sure what to try next.

 ![Screenshot 2021-12-11 153735](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/2X/e/e8d3e66afd4751f6030eedf31fddda92c08d0f8d.jpeg)

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**Author:** ![lbkNhubert](https://avatars.discourse-cdn.com/v4/letter/l/e19b73/32.png) [@lbkNhubert](https://community.frame.work/u/lbkNhubert)\
**Post date:** [December 11, 2021, 11:03pm UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/2 "2021-12-11T23:03:01Z")

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What SSD are you using? Check for firmware updates. The WD drives in particular have had some issues that iirc were resolved by applying a firmware update to the drive.

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**Author:** ![Ken\_Wiens](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ken_wiens/32/3514_2.png) [@Ken\_Wiens](https://community.frame.work/u/Ken_Wiens)\
**Post date:** [December 11, 2021, 11:26pm UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/3 "2021-12-11T23:26:14Z")

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Thanks for the suggestion. I have the WD Black SN850 2TB drive. Based on your suggestion I just now updated the SSD firmware. I did review the WD site and it appears the firmware update was mainly to fix some AMD related performance issues - so I’m not holding my breath that this will address my issue. But I will know shortly ☹

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**Author:** ![nrp](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/nrp/32/352_2.png) [@nrp](https://community.frame.work/u/nrp)\
**Post date:** [December 12, 2021, 4:19am UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/4 "2021-12-12T04:19:13Z")

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Yep, this is a known issue on one of the older SN850 firmware versions. We have a KB article on it here: [My system is rebooting to a “Default Boot Device Missing or Boot Failed” message](https://knowledgebase.frame.work/en_us/my-system-is-rebooting-to-a-default-boot-device-missing-or-boot-failed-message-H1AV3Jq_K)

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**Author:** ![Ken\_Wiens](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ken_wiens/32/3514_2.png) [@Ken\_Wiens](https://community.frame.work/u/Ken_Wiens)\
**Post date:** [December 12, 2021, 7:22pm UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/5 "2021-12-12T19:22:41Z")

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I updated the SSD firmware yesterday and the problem has not repeated since. Finger crossed this is the issue! Many thanks in advance!

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**Author:** ![2disbetter](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/2disbetter/32/1176_2.png) [@2disbetter](https://community.frame.work/u/2disbetter)\
**Post date:** [February 18, 2022, 10:03am UTC](https://community.frame.work/t/laptop-reboots-itself-to-no-boot-device-screen/12159/6 "2022-02-18T10:03:12Z")

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A post was merged into an existing topic: [Fresh install, all went well, but default boot device is still missing](https://community.frame.work/t/fresh-install-all-went-well-but-default-boot-device-is-still-missing/15303/14)
