# Laptop screen fails to stay on
**URL:** https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339
**Category:** Framework Laptop 13
**Created:** [November 22, 2021, 5:17am UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339 "2021-11-22T05:17:08Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@reyesh](https://community.frame.work/u/reyesh)
#### Post date: [November 22, 2021, 5:17am UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/1 "2021-11-22T05:17:08Z")
Sometimes my laptop’s screen will turn off, usually after I scan my fingerprint, however if I lift the laptop or tilt it, it will come back on, however once i set it back down on the table it goes off. After a couple of times of monkeying around with it, it stays on. This has occurred to me about 4 times already.
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### Author:  [@Duane\_Johnson](https://community.frame.work/u/Duane_Johnson)
#### Post date: [November 22, 2021, 5:47am UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/2 "2021-11-22T05:47:14Z")
Very strange! If it weren’t (I imagine) annoying, it might be comedic.
What operating system?
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### Author:  [@reyesh](https://community.frame.work/u/reyesh)
#### Post date: [November 22, 2021, 6:16am UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/3 "2021-11-22T06:16:00Z")
My laptop is windows 11
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### Author:  [@2disbetter](https://community.frame.work/u/2disbetter)
#### Post date: [November 22, 2021, 7:25am UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/4 "2021-11-22T07:25:05Z")
It sounds like the display cable is loose. I would look at the support guides. You can access both where the cables connects to the mainboard, and where it connects to the display itself.
Either the cable is not properly seated or the cable is damaged, or… there is something else. I think this is just the most likely thing.
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### Author:  [@Chiraag\_Nataraj](https://community.frame.work/u/Chiraag_Nataraj)
#### Post date: [November 22, 2021, 2:33pm UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/5 "2021-11-22T14:33:42Z")
> [@reyesh](#):
>
> once i set it back down on the table it goes off.
Are there any magnets on/under the table?
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### Author:  [@reyesh](https://community.frame.work/u/reyesh)
#### Post date: [November 22, 2021, 4:02pm UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/6 "2021-11-22T16:02:59Z")
> [@Chiraag\_Nataraj](#):
>
> Are there any magnets on/under the table?
i think this is it, i placed it on top of my macbook pro (closed) and if i slide it back & front the display on my framework turns off around the same spot.
When are the magnet sensors on the framework?
I’ll continue to review this
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### Author:  [@Chiraag\_Nataraj](https://community.frame.work/u/Chiraag_Nataraj)
#### Post date: [November 22, 2021, 4:10pm UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/7 "2021-11-22T16:10:08Z")
> [@reyesh](#):
>
> When are the magnet sensors on the framework?
It’s on the [left side](http://community.frame.work/t/psa-magnets-and-the-lid-sensor/4163) of the laptop, I think somewhere in the middle?
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### Author:  [@nomb85](https://community.frame.work/u/nomb85)
#### Post date: [November 22, 2021, 6:09pm UTC](https://community.frame.work/t/laptop-screen-fails-to-stay-on/11339/8 "2021-11-22T18:09:13Z")
I posted about this same thing: [Sleep triggered externally?](http://community.frame.work/t/sleep-triggered-externally/10322)