# Mokin Dock Issues

**URL:** <https://community.frame.work/t/mokin-dock-issues/7453>\
**Category:** Framework Laptop 13\
**Created:** [September 20, 2021, 3:36pm UTC](https://community.frame.work/t/mokin-dock-issues/7453 "2021-09-20T15:36:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Wallace\_Anderson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/wallace_anderson/32/2734_2.png) [@Wallace\_Anderson](https://community.frame.work/u/Wallace_Anderson)\
**Post date:** [September 20, 2021, 3:36pm UTC](https://community.frame.work/t/mokin-dock-issues/7453/1 "2021-09-20T15:36:04Z")

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I have USB-C [dock](https://www.amazon.com/dp/B08R3W42LS?psc=1&ref=ppx_yo2_dt_b_product_details) that seems to work intermittently with my Framework. I have it to connect HDMI, power and Ethernet. Windows usually will complain, saying “the previously plugged in USB-C device had an issue.” I don’t have an alternate windows machine to test it on. I have used it on my phone for Samsung Dex, and it works just fine with all of those peripherals.

Any suggestions?

What info might be useful?

Update: I installed a [Realtek](https://www.realtek.com/en/downloads) driver for the Ethernet adapter in the dock and that seems to help some. I’ve also noticed that plugging in power to the dock after it is being used for HDMI/eithernet helps it behave.

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**Author:** ![Jean-Marc\_Le\_Roux](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jean-marc_le_roux/32/2696_2.png) [@Jean-Marc\_Le\_Roux](https://community.frame.work/u/Jean-Marc_Le_Roux)\
**Post date:** [September 20, 2021, 4:19pm UTC](https://community.frame.work/t/mokin-dock-issues/7453/2 "2021-09-20T16:19:11Z")

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It might be related to [Razer Core X Chroma eGPU](http://community.frame.work/t/razer-core-x-chroma-egpu/7418)

I see USB xHCI failing devices “sometimes”.

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**Author:** ![ImaxinarDM](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/imaxinardm/32/1860_2.png) [@ImaxinarDM](https://community.frame.work/u/ImaxinarDM)\
**Post date:** [September 20, 2021, 10:21pm UTC](https://community.frame.work/t/mokin-dock-issues/7453/3 "2021-09-20T22:21:34Z")

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What batch was your laptop from. Also does it behave this way with the USB-C in all 4 positions?

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**Author:** ![Wallace\_Anderson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/wallace_anderson/32/2734_2.png) [@Wallace\_Anderson](https://community.frame.work/u/Wallace_Anderson)\
**Post date:** [September 20, 2021, 11:17pm UTC](https://community.frame.work/t/mokin-dock-issues/7453/4 "2021-09-20T23:17:14Z")

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> [@ImaxinarDM](#):
>
> What batch was your laptop from. Also does it behave this way with the USB-C in all 4 positions?

Batch 2 (August. Performance model)  
I haven’t noticed the behavior changing based on port. But I also have not tested all ports.

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<div class="post-metadata">

**Author:** ![ImaxinarDM](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/imaxinardm/32/1860_2.png) [@ImaxinarDM](https://community.frame.work/u/ImaxinarDM)\
**Post date:** [September 21, 2021, 3:13am UTC](https://community.frame.work/t/mokin-dock-issues/7453/5 "2021-09-21T03:13:10Z")

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You may want to look at this then. I have a minor issue with my left rear one specifically and it is most likely this… Just have not gotten around to it.

> **[An Expansion Card bay on my laptop does not function correctly](https://knowledgebase.frame.work/en_us/one-port-on-my-laptop-does-not-function-correctly-r1mqMnTet)**
>
> THIS ARTICLE IS ONLY RELEVANT FOR EARLY FRAMEWORK LAPTOPS SHIPPED FROM JULY 2021 - SEPTEMBER 2021. If you have a newer Framework Laptop, it uses updated EMI ...

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<div class="post-metadata">

**Author:** ![Wallace\_Anderson](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/wallace_anderson/32/2734_2.png) [@Wallace\_Anderson](https://community.frame.work/u/Wallace_Anderson)\
**Post date:** [September 25, 2021, 4:29pm UTC](https://community.frame.work/t/mokin-dock-issues/7453/6 "2021-09-25T16:29:46Z")

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Update: The dock being plugged into into power seems cause issues with the hub. This is inconsistent as noted but does appear to be apart of the issue.
