Has anyone attempted to adjust their order/shipping address through the customer service portal on the framework website? I wanted to add 2 expansion cards and change my shipping address to my work, but once I entered all of the fields and hit submit, nothing on the page changed to confirm that a work ticket had been sent.
Any other way I can contact framework?
Just got it! Preparing to ship!! Yeah
New Guess: We will probably see the first “Preparing to ship your order” emails on Friday at the earliest. Meaning shipping out late next week.
Again, just an estimate based on the best of circumstances of Batch 3.
Just got my email too, which is good because I’m starting my next heavy college classes soon and having the new laptop will be really good since my old one melted the table.
Off topic, but this is the best comment I’ve read in a batch thread. This is why we need upgradability. 
Great news, I’ve got the email a few hours earlier today. I suppose they’re rolling it out soon to others
Just got my email and rushed over here to happily see many people did as well. 
I see this as a great sign as there were many in Batch 3 who didn’t get theirs till the end of the month. Looking forward to getting my hands actually on it.
Not sure if they’ll see this but huge shoutout to Framework team, keep up the great work!
I kind of want an explanation. Did you have the bare CPU/GPU die directly on the surface and the heat melted a plastic table? or did your laptop actually catch on fire?
order laptop - check
Laptop batch being prepared - check
pay for laptop - I want my mommy (lol…I’m good)
same here, I thought I wouldn’t need to order for another six months, then dead hardware led me to need to buy now, and pull money out of savings… not fun, but it’s needed and will be soooo worth it.
I updated my shipping address over the weekend. The form to mail support wasn’t super clear that the message had been sent, but I received a confirmation email that it had gone through.
Ditto \ /
I am ready to receive.
I got my RAM.
Will order SK Hynix Gold P31 1TB at the very last minute from Amazon.
The screen protector is already on the way.
Melted to the table? Got Pics of that?
Also in the “preparing to ship your batch” boat. Still on the fence about the screen protector; my last laptop screen was glossy and I don’t remember it bothering me too much, but I guess I’ll see after using it for a while.
Also received the “preparing to ship” email.
Same. I’ve got a recent Macbook Pro with the glossy screen and it hasn’t been too much of a bother. I think I’ll wait and see if the glare is a problem or not.
Too excited… Can’t sleep… Damn…
I also just got the “Preparing to Ship” email!!! Hopefully it doesn’t sit in a FedEx facility for a week like some of my other recent packages have 
I received the shipment email also and I ordered it last week! I got pretty lucky!
receives email about prepping
