# Reset fingerprint scanner

**URL:** <https://community.frame.work/t/reset-fingerprint-scanner/8699>\
**Category:** Framework Laptop 13\
**Created:** [October 7, 2021, 5:28am UTC](https://community.frame.work/t/reset-fingerprint-scanner/8699 "2021-10-07T05:28:48Z")\
**Posts on this page:** 1\
**Showing post:** 8

<div class="post-metadata">

**Author:** ![Ryebread095](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/ryebread095/32/5813_2.png) [@Ryebread095](https://community.frame.work/u/Ryebread095)\
**Post date:** [February 28, 2022, 7:32am UTC](https://community.frame.work/t/reset-fingerprint-scanner/8699/8 "2022-02-28T07:32:15Z")

</div>

I’m trying to run this script to clear out the fingerprint reader’s memory, but am getting an error:

```auto
Traceback (most recent call last):
  File "/home/ryebread/Downloads/libfprint_delete_device_prints.py", line 13, in <module>
    require_version('FPrint', '2.0')
  File "/usr/lib/python3/dist-packages/gi/ __init__.py", line 126, in require_version
    raise ValueError('Namespace %s not available' % namespace)
ValueError: Namespace FPrint not available

```

i’m not sure what it means by Namespace FPrint not available as i have fprint installed

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