[RESOLVED] Framework AMD Fingerprint reader not working

[ethanjli]

I initially had fingerprint scanning working with just one finger; after I had tried to enroll several more fingerprints two weeks ago, I was unable to get the fingerprint scan prompt (and instead would just have to enter my password for root operations). Following your observation, I just tried clearing my fingerprints and only enrolling three fingerprints, and now fingerprint scanning seems to work again!

[Matt_Hartley]

@kmandarin

I’ve noticed instability when more than 3 fingerprints are enrolled - if I try to scan an enrolled finger (on the lockscreen) when more than 3 are enrolled, it’ll immediately say “Fingerprint not recognized” in the text beneath the login box. It seems to be stable after only enrolling 3 fingerprints, and now that I think of it, this issue only appeared after I enrolled another fingerprint on a whim yesterday.

Interesting, not something I have tried. Never occurred to me to enroll more than three. Could be worth clearing the prints and trying again. Assuming this is a single boot machine, of course.

[kmandarin]

Funny thing is, I noticed this after clearing the fingerprints a few times while I was troubleshooting using the AppImage mentioned here. I remember after I cleared them the first time, it had the same issues after setting up 4 fingers, but after clearing and setting only 3, things worked.

Also, yes, this is a single-boot machine running Fedora 39. Can confirm, no issues since I set things up earlier!