# \[RESOLVED\] Intermittent White Screen Display Faults? **URL:** \ **Category:** Linux\ **Created:** [November 30, 2023, 4:45pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179 "2023-11-30T16:45:32Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![rjm](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/rjm/32/17934_2.png) [@rjm](https://community.frame.work/u/rjm)\ **Post date:** [November 30, 2023, 4:45pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/1 "2023-11-30T16:45:32Z")
Hi All, I received my Framework laptop last week and am absolutely loving it. Unfortunately, yesterday I encountered an intermittent issue with the display, where all or part of the screen goes white as shown in the attached image. This appears to be a display issue rather than one with the operating system, as I can still move my cursor and interact with the machine under the non-functional display area. Sometimes the display can be fixed by rebooting and other times it will flicker and then the artefact disappears. I have opened it up and all the display cables and the panel itself appear undamaged and are connected properly. Just wondered if anyone else has experienced anything like this? ![displayfailure](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/8/6/864a0559499cea64d4b770118d2f36729294972f.jpeg) For your information, my machine is configured as follows: Framework Laptop 13, batch 4, AMD Ryzen 7840U OS: Fedora Linux 39, Kernel: 6.5.6-300.fc39.x86\_64 ---
**Author:** ![Avery](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/avery/32/20078_2.png) [@Avery](https://community.frame.work/u/Avery)\ **Post date:** [November 30, 2023, 4:56pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/2 "2023-11-30T16:56:35Z")
Seems like it might be [this issue](http://community.frame.work/t/tracking-graphical-corruption-in-fedora-39-amd-3-03-bios/39073/8)? I’m not on Fedora but I was having the same issue, and adding the `amdgpu.sg_display=0` kernel parameter mentioned in that thread fixed the issue for me. ---
**Author:** ![Jonathan\_Haas](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@Jonathan\_Haas](https://community.frame.work/u/Jonathan_Haas)\ **Post date:** [November 30, 2023, 5:29pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/3 "2023-11-30T17:29:35Z")
Aside from the workaround @Avery posted, you might want to update the kernel to at least 6.6, which is already released for Fedora 39. Then you might not need to tweak that setting. ---
**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\ **Post date:** [November 30, 2023, 11:08pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/4 "2023-11-30T23:08:22Z")
> [@rjm](#): > > Hi All, > > I received my Framework laptop last week and am absolutely loving it. > > Unfortunately, yesterday I encountered an intermittent issue with the display, where all or part of the screen goes white as shown in the attached image. This appears to be a display issue rather than one with the operating system, as I can still move my cursor and interact with the machine under the non-functional display area. Sometimes the display can be fixed by rebooting and other times it will flicker and then the artefact disappears. I have opened it up and all the display cables and the panel itself appear undamaged and are connected properly. > > Just wondered if anyone else has experienced anything like this? Welcome to the community! - From [step 6 here](https://guides.frame.work/Guide/Fedora+39+Installation+on+the+Framework+Laptop+13/217#s1849), click through to the AMD guide. [https://guides.frame.work/Guide/Fedora+39+Installation+on+the+Framework+Laptop+13/217#s1849](https://guides.frame.work/Guide/Fedora+39+Installation+on+the+Framework+Laptop+13/217#s1849) - You will give given instructions on getting to a current kernel (yours is very old for Fedora) current kernel is 6.5. **12** -300.fc39.x86\_64 - Scrolling down on the AMD guide, you will find this: `sudo grubby --update-kernel=ALL --args="amdgpu.sg_display=0"` Terminal, paste it in, enter, reboot. 🙂 ---
**Author:** ![rjm](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/rjm/32/17934_2.png) [@rjm](https://community.frame.work/u/rjm)\ **Post date:** [December 5, 2023, 1:21pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/5 "2023-12-05T13:21:11Z")
Thanks for getting back to me with such a clear and detailed response. I’ve updated my kernel and added the `amdgpu.sg_display=0` flag. This appears to have fixed the issue as I haven’t experienced any further display issues despite heavy use over the last few days. Thanks again! 😃 ---
**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\ **Post date:** [December 6, 2023, 7:57pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/6 "2023-12-06T19:57:38Z")
> [@rjm](#): > > Thanks for getting back to me with such a clear and detailed response. I’ve updated my kernel and added the `amdgpu.sg_display=0` flag. > This appears to have fixed the issue as I haven’t experienced any further display issues despite heavy use over the last few days. > Thanks again! 😃 Delighted to hear this! Marking as resolved. ---
**Author:** ![Frank\_Harnisch](https://avatars.discourse-cdn.com/v4/letter/f/cdc98d/32.png) [@Frank\_Harnisch](https://community.frame.work/u/Frank_Harnisch)\ **Post date:** [January 6, 2024, 7:35pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/7 "2024-01-06T19:35:50Z")
I have a Framework 13 AMD with Fedora 39 running and I’ve had the same problem. I used this command: `sudo grubby --update-kernel=ALL --args="amdgpu.sg_display=0"` After that the flickering issue was history, BUT now I have a much heavier problem. Fedora is freezing randomly. I this case no response from the system anymore. No keyboard, no touchpad. Only option is a hard shutdown. Does anyone have an idea how can I fix it? ---
**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\ **Post date:** [January 12, 2024, 3:46am UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/8 "2024-01-12T03:46:09Z")
> [@Frank\_Harnisch](#): > > I have a Framework 13 AMD with Fedora 39 running and I’ve had the same problem. > I used this command: `sudo grubby --update-kernel=ALL --args="amdgpu.sg_display=0"` > After that the flickering issue was history, BUT now I have a much heavier problem. > Fedora is freezing randomly. I this case no response from the system anymore. No keyboard, no touchpad. Only option is a hard shutdown. > Does anyone have an idea how can I fix it? I would have you boot again after the freezing event, needing the reboot, and run this: `journalctl -b -1 -p err -xe` This would allow us to see what is causing the issue. This should only show likely errors as to what is happening. ---
**Author:** ![Frank\_Harnisch](https://avatars.discourse-cdn.com/v4/letter/f/cdc98d/32.png) [@Frank\_Harnisch](https://community.frame.work/u/Frank_Harnisch)\ **Post date:** [January 13, 2024, 7:57pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/9 "2024-01-13T19:57:34Z")
This is the result: Jan 13 17:32:50 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 17:34:27 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 17:44:42 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 17:51:50 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Jan 13 17:58:32 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 18:10:52 fedora kernel: ucsi\_acpi USBC000:00: ucsi\_handle\_connector\_change: ACK failed (-110) Jan 13 18:10:58 fedora kernel: ucsi\_acpi USBC000:00: ucsi\_handle\_connector\_change: ACK failed (-110) Jan 13 18:11:03 fedora kernel: ucsi\_acpi USBC000:00: ucsi\_handle\_connector\_change: ACK failed (-110) Jan 13 20:29:21 fedora kernel: ucsi\_acpi USBC000:00: ucsi\_handle\_connector\_change: ACK failed (-110) Jan 13 20:32:50 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Jan 13 20:37:28 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Jan 13 20:40:41 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Jan 13 20:40:42 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 20:40:42 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 20:40:42 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Jan 13 20:41:50 fedora kernel: i2c\_hid\_acpi i2c-FRMW0005:00: i2c\_hid\_get\_input: incomplete report (7/65535) Jan 13 20:46:54 fedora bluetoothd[1443]: Failed to remove UUID: Failed (0x03) Jan 13 20:46:54 fedora bluetoothd[1443]: Failed to remove UUID: Failed (0x03) Jan 13 20:46:54 fedora bluetoothd[1443]: Failed to remove UUID: Failed (0x03) Jan 13 20:46:54 fedora bluetoothd[1443]: Failed to remove UUID: Failed (0x03) Jan 13 20:46:55 fedora kernel: BUG: kernel NULL pointer dereference, address: 0000000000000398 Jan 13 20:46:55 fedora kernel: #PF: supervisor write access in kernel mode Jan 13 20:46:55 fedora kernel: #PF: error\_code(0x0002) - not-present page ---
**Author:** ![SoldierSvejk](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/soldiersvejk/32/20927_2.png) [@SoldierSvejk](https://community.frame.work/u/SoldierSvejk)\ **Post date:** [January 14, 2024, 11:16pm UTC](https://community.frame.work/t/resolved-intermittent-white-screen-display-faults/41179/10 "2024-01-14T23:16:01Z")
> [@Frank\_Harnisch](#): > > Jan 13 17:51:50 fedora kernel: i2c\_designware AMDI0010:00: i2c\_dw\_handle\_tx\_abort: lost arbitration Similar error messages here under a different case entirely… > [@\[RESOLVED\] AMD F39 USB-C hiccups with external display directly connected via USB-C](http://community.frame.work/t/resolved-amd-f39-usb-c-hiccups-with-external-display-directly-connected-via-usb-c/38762/16): > > As I don’t have access to a USB C display (using HDMI and DP via the expansion cards here), it would be worth filing a bug report with Fedora.