# \[RESPONDED\] Black screen on start up **URL:** \ **Category:** Linux\ **Tags:** ubuntu\ **Created:** [May 11, 2024, 3:54am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689 "2024-05-11T03:54:36Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Kevin\_Ridgway](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Kevin\_Ridgway](https://community.frame.work/u/Kevin_Ridgway)\ **Post date:** [May 11, 2024, 3:54am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/1 "2024-05-11T03:54:36Z")
I’m having an issue where whenever I start up my laptop, it’s just a black screen, unless I press f4, and fix broken packages in the safety mode. But I have to do that every time I start the machine. I’ve tried Ubuntu 24.4, Kubuntu 24.4, and Ubuntu Budgie 24.4. I’ll give the 22.04 versions a try. All the parts for the laptop were bought from framework. 16 × AMD Ryzen 7 7840HS w/ Radeon 780M Graphics 60.6 GiB of RAM ---
**Author:** ![Kevin\_Ridgway](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Kevin\_Ridgway](https://community.frame.work/u/Kevin_Ridgway)\ **Post date:** [May 11, 2024, 6:27am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/2 "2024-05-11T06:27:37Z")
I installed 22.04 Mint, and it works fine now. ---
**Author:** ![Clay\_Rosenthal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Clay\_Rosenthal](https://community.frame.work/u/Clay_Rosenthal)\ **Post date:** [May 11, 2024, 6:34am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/3 "2024-05-11T06:34:08Z")
I’m have a similar issue. Haven’t tried 22 yet, perhaps worth a shot. Do you have the 7700s GPU or just the iGPU? ---
**Author:** ![Kevin\_Ridgway](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Kevin\_Ridgway](https://community.frame.work/u/Kevin_Ridgway)\ **Post date:** [May 11, 2024, 7:01am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/4 "2024-05-11T07:01:26Z")
I have the 7700, but it’s not getting recognized right now, which is irritating. I installed the 20.04 drivers from the radeon driver page. But nothings has changed. I was mistaken, the mint version i’m running is 21.3 ---
**Author:** ![Clay\_Rosenthal](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@Clay\_Rosenthal](https://community.frame.work/u/Clay_Rosenthal)\ **Post date:** [May 11, 2024, 4:38pm UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/5 "2024-05-11T16:38:35Z")
Yeah I was getting some error messages about gpu firmware missing so I think it maybe that. I did get the other just fans expansion bay so I might try swapping to that later ---
**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\ **Post date:** [May 14, 2024, 7:26pm UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/6 "2024-05-14T19:26:19Z")
Just a PSA: > [@PSA On Linux Mint](http://community.frame.work/t/psa-on-linux-mint/50905): > > Folks, I get it, Linux Mint is awesome. However, and this is important, we’re seeing an increase of folks posting that they’re having troubles with Mint on FW 16. This is a friendly reminder that we do not, whatsoever, test against Linux Mint on our AMD offerings. If you are dead set on using Mint, use Linux Mint Edge and understand that any support we will provide will be limited to asking you to test against those distros show in our guides for our AMD offerings. [Fedora 40](https://guides.frame.work/Guide/Fedora+40+Installation+on+the+Framework+Laptop+16/329)[Ubuntu 24.04](https://guides.frame.work/Guide/Ubuntu+24.04+LTS+Installation+on+the+Framework+Laptop+16/330) Tha… ---
**Author:** ![Jeff\_Silverman](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/jeff_silverman/32/17032_2.png) [@Jeff\_Silverman](https://community.frame.work/u/Jeff_Silverman)\ **Post date:** [May 15, 2024, 4:28am UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/7 "2024-05-15T04:28:18Z")
Kevin, I realize that this is a solved problem for you. I’d like to know if it was the same set of packages that broke each time, or different sets of packages? Use `dpkg -l >LIST_OF_PACKAGES.txt` or `apt list --installed >LIST_OF_PACKAGES.txt` commands to make the list of packages, and then run to see what changed. Then publish the results here, please. ---
**Author:** ![Kevin\_Ridgway](https://avatars.discourse-cdn.com/v4/letter/k/f05b48/32.png) [@Kevin\_Ridgway](https://community.frame.work/u/Kevin_Ridgway)\ **Post date:** [May 15, 2024, 5:55pm UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/8 "2024-05-15T17:55:37Z")
Hey Jeff, I’m not sure if it was the same packages, but I’ve just settled into Kubuntu 22.04 for now. I’ll try creating a backup of this version, and trying the 24.04 version later, but I have some deadlines I need to try getting done, so I’ll try getting back to this after hopefully. ---
**Author:** ![Steven\_Linn](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/steven_linn/32/25874_2.png) [@Steven\_Linn](https://community.frame.work/u/Steven_Linn)\ **Post date:** [June 15, 2024, 5:54pm UTC](https://community.frame.work/t/responded-black-screen-on-start-up/50689/9 "2024-06-15T17:54:18Z")
Here’s the problem with Ubuntu 24, and a fix. There’s other stuff in here as well. The topic was discussed on this forum (and I linked back to it), but without instructions for recovery (which this has included). [Framework Laptop 16: Ubuntu + Steam quirks and fixes (WIP) | by Steven Linn | Jun, 2024 | Medium](https://medium.com/@stevenlafl/framework-laptop-16-kubuntu-steam-wip-1f0f4e948047)