[RESPONDED] Fingerprint Reader FAILED Linux Mint Cinnamon

  • LM 21.1 Cinnamon 5.6.8
    -Linux Kernel 5.15.0-76-generic
    -12th Gen Intel Core i7-1260P x 12

I ordered the input cover with the fingerprint reader. terminal states
“gir1.2-fprint-2.0 is already the newest version (1:1.94.3+tod1-0ubuntu2~22.04.04).
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.”

I tried updating the kernel as suggested but this showed up
"$ sudo apt install -y linux-image-5.16.0-0.bpo.4-amd64
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package linux-image-5.16.0-0.bpo.4-amd64
E: Couldn’t find any package by glob ‘linux-image-5.16.0-0.bpo.4-amd64’

After following the instructions at GitHub - uunicorn/python-validity: Validity fingerprint sensor prototype which led to the following
“sudo systemctl status python3-validity
× python3-validity.service - python-validity driver dbus service
Loaded: loaded (/lib/systemd/system/python3-validity.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Wed 2023-07-05 11:56:36 CDT; 4min 46s ago
Process: 6233 ExecStart=/usr/lib/python-validity/dbus-service --debug (code=exited, status=1/FAILURE)
Main PID: 6233 (code=exited, status=1/FAILURE)
CPU: 159ms”

I tried the Error Situations which left no resolve. Looking for a bit of hand-holding on this one. as the line “list devices failed” occurs after following all instructions.

python3-validity.service: Main process exited, code=exited, status=1/FAILURE
python3-validity.service: Failed with result ‘exit-code’

I followed the community thread /19309/4 which resulted
request sent, awaiting response… 404 Not Found
2023-07-05 13:05:05 ERROR 404: Not Found.

I went to upgrade the Kernel but it didn’t take
$ sudo apt install -y linux-image-5.16.0-0.bpo.4-amd64
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
E: Unable to locate package linux-image-5.16.0-0.bpo.4-amd64
E: Couldn’t find any package by glob ‘linux-image-5.16.0-0.bpo.4-amd64’

I’m at a total loss. Please help.

1 Like

Hi @Lee_Coleman ,

welcome to the forums,

Can you try filing a ticket with framework? Because it feels like a it’s known issue we are having as of late with fingerprint readers. We will then be needing your reader’s serial number, you can follow this Guide to get the serial number.

thanks.

2 Likes

If this is a replacement input cover for your previously existing one, please follow this thread.