[RESPONDED] How can I use the new Audio Expansion Card for Stereo-Line-In?

@amoun I found that correspondence. It reads as follows:

Re: Submission from Service Request Form: Audio-in
Betreff:
Re: Submission from Service Request Form: Audio-in
Von:
Lex support@frame.work
Datum:
16.11.22, 00:56
An:
privat@nvoelker.de

Re: Submission from Service Request Form: Audio-in

Framework Support
Hi Norbert,

Thanks for your reply. The 4-pole, 3.5 mm supports the Stereo-Audio in. The Framework Laptop comes with Audio Board that contains a 3.5mm headphone jack supporting four-button headsets.

Hope this helps.

Please don’t hesitate to contact us if you have any other questions or concerns.
Thanks for contacting Framework Support, and have a great day!
Regards,
Framework Support

On Tue, Nov 15, 2022 at 6:19 AM privat@nvoelker.de wrote:

Hi,

thank you for your quick response.

A follow-up question. 4pole usually means stereo out and mono in, just for headset use. I need a stereo in. Can this be configured as well?

Best regards
Norbert

Am 15. November 2022 02:00:50 MEZ schrieb Zeke support@frame.work:

On Tue, Nov 15, 2022 at 1:00 AM support@frame.work wrote:

Hi Norbert,

Thank you for your interest. Yes, the 4 pole 3.5mm jack in the Framework laptop can be configured to be used as a line in port. If you need further assistance, please feel free to reach out.

Thank you for contacting Framework Support. Have a great day!

On Thu, Nov 10, 2022 at 6:49 PM support@frame.work wrote:

Hi ,

Thanks for reaching out. A member of the Framework Support team will be with you as soon as possible. Responses outside of weekdays and working hours in the US may be delayed. If there are any photos, videos, or screenshots that would help us resolve the issue, please reply with them attached.

All Framework Support escalation staff will be out of the office on Friday, November 11th, in observance of the Veteran’s Day holiday in the United States. Escalation support responses will resume on Monday, November 14th.

In the meantime, check out the Knowledge Base​, Framework Community​, and our step-by-step guides​ for information.

On Thu, Nov 10, 2022 at 6:49 PM privat@nvoelker.de wrote:

Supportfrage-Kategorie: general-product-or-ordering-question

E-Mail: privat@nvoelker.de

Thema: Audio-in

Beschreibung: I am thinking of buying a framebook. One thing I want to use it for ist digitizing vinyl records. This requires an analog audio input. Is there any?
Best regards
Norbert Völker

Need additional help? Check out the Framework Support pages.

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Wow that seems to be a clear error, given other ‘comments’

I can see why you thought the ‘new’ expansion card may help.

I suppose you can ask for a refund at least on the ‘new’ expansion card given the wrong, confuisng info you were first provided.

That didn’t answer either, we know that line in works but mono ???

Definitely seems Framework did not deal with the support request at all well :frowning:

Conclusions:

  1. It seems that the information of the capabilities of the audio input both of the built-in connector and the audio card were somehow misleading.

  2. So far no solution to get these connectors work as stereo input are available.

  3. To get my work done I need an Audio-USB-Grabber.

Which brings me to the question: Can anyone recommend such a grabber? System specs see top.

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@Norbert_Volker, what device footprint are you able to tolerate? I work in radio and have access to Focusrite, RME and Behringer USB interfaces. For one application we’ve mated a Framework 13 (12th Gen Windows) with a Focusrite 4i4. It works beautifully.

My personal Framework 13 runs the same Mint version as yours but with the Cinnamon DE. Happy to plug in the interfaces we have at work and confirm that they can provide stereo audio input. None of them are in a “dongle” format so if that’s what you’re after, I can’t help.

Dino

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@truffaldino Thank you. Interesting device, I think, especially for professional use. Since my intention is only to make the music of my vinyl records available on my car stereo, the focusrite seems to be too much of a good thing for me. Indeed, I am looking for something more or less in “dongle” format.

I tried a friend’s Aplic AV-Grabber. This works, but somehow the delivered audio signal is not clean. Audacity shows that the basic level is not exactly zero, something seems to interfere. So I am looking for something better than that, but not neccesarily with more features.

Norbert

I’m reluctant to turn this into a “flame war” about USB audio devices. Cross-talk–both within the analogue domain and between the digital and analogue domains–can degrade the S/N ratio of the most-compact devices.

I’ve had good experience with these: Behringer | Product | UCA202 (paired with Raspbian).

They are at the entry-level end of the market (inexpensive) and have RCA connectors (compatible with your vinyl reproduction equipment without a plethora of adapters). Their design and the chipset they use is quite old. This is reflected in the sampling frequencies and the bit-depth on offer. They’re a long way from low-noise (indeed the ADC/DAC chip is the same found in many $5 dongles) but they typically do a better job than the smaller form-factor devices.

Dino

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This device seems adequate. I will have a deeper look on it.

Thank you!

Norbert

I bought one of these several years ago to use at a party I was DJ’ing at. I’m not a DJ, its just the proper DJ wanted to charge £250 for the night and we didnt have the funds so I created a 6 hour 70’s 80’s pop/disco tunes list on Spotify, pulled the crossfade to max and used this to hook up to the PA system. Hit shuffle play and away it went all night. DJ’s are overrated!

It had far cleaner and more powerful output than the built in Dell audio, not to mention it was far eaiser using the RCA sockets. It’s spot on for Red Book standard audio which in 99.99% of cases is all that’s needed.

A handy bit of kit to have.

1 Like

I bought one, and I am happy. It does what I need it for.

Thank you Dino and Jason!

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