[RESPONDED] Keyboard randomly stops working - Not OS, but not hardware either?

Community Support
21

Just chiming in to do my part.

Got a Framework 16 DIY. I put it all together and got to the BIOS with everything working. Inserted a USB and the keyboard and touchpad stopped working (therefore not OS). I plugged in a USB mouse/keyboard which worked, but didn’t magically fix my problem. I installed Fedora 39, rebooted a bunch of times, and left the laptop turned off but nothing fixed it.

I just reset the BIOS then rebooted and now both work. I am running the BIOS that 16 Batch 1 shipped with.

dmidecode 
/* */
BIOS Information
	Vendor: INSYDE Corp.
	Version: 03.02
	Release Date: 01/23/2024
/* */
22

The causes of the Error are explained here -

  • Installed a new application conflicting with the keyboard.
  • Outdated or corrupt hardware driver.
  • Physical damage or poor connection of an external keyboard device.
  • Running older versions of AMD software.
23

If you’d bothered to read the thread you’d know that none of those are the cause of the errors described in this thread.