Got a Framework 16 DIY. I put it all together and got to the BIOS with everything working. Inserted a USB and the keyboard and touchpad stopped working (therefore not OS). I plugged in a USB mouse/keyboard which worked, but didn’t magically fix my problem. I installed Fedora 39, rebooted a bunch of times, and left the laptop turned off but nothing fixed it.
I just reset the BIOS then rebooted and now both work. I am running the BIOS that 16 Batch 1 shipped with.
Finally I find someone experiencing the same thing! I suppose I’ve missed this thread in the past.
I also have this exact problem. It’s very intermittent and there seems to be no rhyme or reason. I have also tried a number of invasive and non invasive things to fix it, with zero repeatability.
It happens to me sporadically. From once every few weeks to every few months.
And the only thing that seems to fix it consistently, like the OP said, is letting the computer sit for a couple hours.
On my Framework 13, 12th gen intel, Dual booting ubuntu and windows
The solution is buried in the middle of the thread a bit, but note that I DID solve it! Turned out there were two issues:
If you have an intermittent keyboard-non-responsive problem: Is the screen still on or did it turn itself off at the same time the keyboard stopped working?
If the screen is off, then the problem is likely the lid-closed sensor falsely triggering. This can be caused by placing one Framework on top of another, or placing a Framework on top of another device that uses a magnetic lid, like an iPad. Look for nearby magnets that might be setting off the lid closed sensor and avoid them.
If the screen remains on, then the problem is NOT the lid-closed sensor or nearby magnets. The only thing that fixed this problem for me (and I tried a LOT of things) was going into the BIOS setting and selecting “reset to defaults”.