# \[RESPONDED\] Possible Causes for Slow Wi-Fi Performance: Troubleshooting and Seeking Solutions **URL:** \ **Category:** Linux\ **Created:** [March 8, 2023, 1:51pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795 "2023-03-08T13:51:59Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [March 8, 2023, 1:51pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/1 "2023-03-08T13:51:59Z")
Hello everyone, I recently received a framework laptop with i5-11th gen as a gift from my brother that was purchased in Germany. Initially, I was excited about it, but my happiness was short-lived when I noticed that the Wi-Fi performance was extremely slow. In fact, my half a decade old phone and laptop performs 10 times better than my FW in the same room. I get 2-3MB speed regardless of my distance to the router, when other devices get up to 50mb effortlessly. I installed Ubuntu to see if it was an issue with the Windows 10 operating system, but the problem persisted. I even tried using my old MediaTek Wi-Fi card, which didn’t solve the issue. I also tried replacing the antenna cables, but that didn’t work either. The laptop has an Intel AX210 Wi-Fi card, which interestingly works perfectly when used on another laptop. At this point, I am unsure what is causing the problem. I have ruled out the Wi-Fi card, the operating system, and the antenna cables. Could it be a faulty motherboard that is causing the issue? I would appreciate any insights or advice on how to troubleshoot and resolve this problem. Thank you all for your time and support. ---
**Author:** ![Anachron](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Anachron](https://community.frame.work/u/Anachron)\ **Post date:** [March 8, 2023, 1:58pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/2 "2023-03-08T13:58:27Z")
Hello! Did you try the solution suggested in [Very slow WiFi on a new Framework with Linux Mint - #6 by Matt\_Hartley](http://community.frame.work/t/very-slow-wifi-on-a-new-framework-with-linux-mint/24541/6)? Did you install the Windows drivers from Framework? I doubt that the motherboard is faulty. ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [March 8, 2023, 2:00pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/3 "2023-03-08T14:00:48Z")
I have tried both drivers for Windows, first original ones come with the driver bundle, then latest drivers. Did not solve the issue. ---
**Author:** ![Anachron](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Anachron](https://community.frame.work/u/Anachron)\ **Post date:** [March 8, 2023, 2:11pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/4 "2023-03-08T14:11:16Z")
What’s your router/network setup? Which bands does the laptop connect to with the router? Also, when using Windows or Linux, what do the event/kernel-logs say? Anything related to wifi? ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [March 8, 2023, 2:38pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/5 "2023-03-08T14:38:14Z")
The router is 2.4ghz only. Link speed is 130MBS. I have tried changing the router settings, restarting it, trying several channels, nothing has changed. Also installed drivers from Intel Driver Support. Don’t know much about Linux, but I have the USB with me, are there any commands I can run that gives the results might be helpful to solve the issue? ---
**Author:** ![Anachron](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@Anachron](https://community.frame.work/u/Anachron)\ **Post date:** [March 8, 2023, 3:30pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/7 "2023-03-08T15:30:29Z")
For Windows, check the Event Viewer. For Linux, `dmesg -w` in the console and/or journactl. Are both connections from and to the laptop slow? If you transfer a file to it via network, is it slow or fast? ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [March 8, 2023, 3:54pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/8 "2023-03-08T15:54:39Z")
I will try those once I get home. Not only the speed, but also the signaling is weak too. It shows 1-2 lines signal on windows, and all other devices shows 4-5. Even with other antenna and wifi card, and even on linux it’s still a terrible signaling. ---
**Author:** ![Wade\_Richards](https://avatars.discourse-cdn.com/v4/letter/w/f19dbf/32.png) [@Wade\_Richards](https://community.frame.work/u/Wade_Richards)\ **Post date:** [March 8, 2023, 6:27pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/9 "2023-03-08T18:27:53Z")
Did you double-check that the antennas are securely attached to the wifi module in the computer? Have a look on the Framework support site on how to install/replace the wifi module for info on how to get at the unit and how it’s supposed to connect to the antennas. ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [March 8, 2023, 9:55pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/10 "2023-03-08T21:55:38Z")
Yes, followed the instructions. I have installed antennas many times, I can confirm they are properly seated. I also tried different antennas, the connection quality was identical. ---
**Author:** ![Matt\_Hartley](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/matt_hartley/32/13623_2.png) [@Matt\_Hartley](https://community.frame.work/u/Matt_Hartley)\ **Post date:** [March 9, 2023, 8:06pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/11 "2023-03-09T20:06:49Z")
> [@Tandou\_Dzhem](#): > > I recently received a framework laptop with i5-11th gen as a gift from my brother that was purchased in Germany. Initially, I was excited about it, but my happiness was short-lived when I noticed that the Wi-Fi performance was extremely slow. 99% of the time, this has to do with how the card is receiving your wifi signal. All of that said: - Double check your card connections themselves. - On **Ubuntu or Fedora** , run this - just copy and paste the code block into a terminal, then copy and paste the results back here. ```auto interface=$(nmcli -t -f active,device d wifi list | grep '^yes' | cut -d':' -f2) echo -e "\n \033[1;33mInterface: $interface\033[0m" signal_strength=$(iw dev $interface link | awk '/signal/ {print $2}') echo -e " \033[1;33mSignal strength: $signal_strength\033[0m" signal_quality=$(nmcli d wifi list ifname $interface | grep '*' | awk '{print $8}') echo -e " \033[1;33mSignal quality: $signal_quality\033[0m" signal_bars=$(nmcli -t -f active,bars d wifi list | grep '^yes' | awk -F: '{print $2}') echo -e " \033[1;33mSignal bars: $signal_bars\033[0m" speed=$(nmcli -t -f IN-USE,RATE dev wifi list | grep '*' | awk -F: '{print $2}') echo -e " \033[1;33mWi-Fi Speed: $speed\033[0m" ``` If connecting to mesh, it will vary and you may see signal going from 100 to normal as it self-adjusts. But do post the output here. Mine for example is: ``` Interface: wlo1 Signal strength: -45 Signal quality: 75 Signal bars: ▂▄▆_ Wi-Fi Speed: 270 Mbit/s ``` This isn’t permement, but worth trying for troubleshooting - we can make: ```auto sudo modprobe -r iwlwifi sudo modprobe iwlwifi 11n_disable=8 ``` See if things improve with speed here. If not, try again this time using 1 instead of 8. You also indicated getting this from Germany. Might be worth checking the following in a terminal as well: ```auto sudo iw reg get ``` Then share that output as well. ---
**Author:** ![Tandou\_Dzhem](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/tandou_dzhem/32/14082_2.png) [@Tandou\_Dzhem](https://community.frame.work/u/Tandou_Dzhem)\ **Post date:** [August 14, 2025, 2:09pm UTC](https://community.frame.work/t/responded-possible-causes-for-slow-wi-fi-performance-troubleshooting-and-seeking-solutions/27795/12 "2025-08-14T14:09:59Z")
Thank you everyone! Its been quite a while but the problem was related to the wifi cables being damaged during installation from factory. Thankfully FW support sent me a replacement part for free and was able to fix the wifi issue.