# Returning Framework Laptop

**URL:** <https://community.frame.work/t/returning-framework-laptop/9801>\
**Category:** Framework Laptop 13\
**Created:** [October 23, 2021, 6:53pm UTC](https://community.frame.work/t/returning-framework-laptop/9801 "2021-10-23T18:53:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Luke\_Graham](https://avatars.discourse-cdn.com/v4/letter/l/e274bd/32.png) [@Luke\_Graham](https://community.frame.work/u/Luke_Graham)\
**Post date:** [October 23, 2021, 6:53pm UTC](https://community.frame.work/t/returning-framework-laptop/9801/1 "2021-10-23T18:53:47Z")

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If sending an email to support requesting to return a framework laptop before the warranty ends would it mean I would still be able to return the device if they respond after the 30 day warranty?

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**Author:** ![feesh](https://avatars.discourse-cdn.com/v4/letter/f/eb9ed0/32.png) [@feesh](https://community.frame.work/u/feesh)\
**Post date:** [October 24, 2021, 4:08am UTC](https://community.frame.work/t/returning-framework-laptop/9801/2 "2021-10-24T04:08:50Z")

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You can initiate a return request within 30 days of the ship date and it will be valid even if they respond after this period. Full policy [here](https://knowledgebase.frame.work/what-is-the-framework-return-policy-Byhrd6uud). By the way, the return period (30 days) is not the same as the warranty period (1 year).