Hi - I’m having issues with no display output on my Framework 13 Ryzen AI 9 HX370 DIY edition, right out of the box. I’ve shared this issue with support already, and I’m hoping that maybe someone has some extra information or steps I could take while I wait for them to get back to me. The RAM and …

Damn. Okay, I’ll update when I try with a new memory stick. I suppose I share the sentiment from that post about this information being more easily accessible, particularly in the store page when buying the laptop. There are even comments in the quick start guide which link (mistakenly) to the 7040…

@catastrophic @Eagle can you help other framework user and update links to the compatibility ram list to avoid such issue with AMD AI boards. There are already couple topics related to the issue with RAM like cannot boot, or wake from sleep and changing ram helps. most of the users have issues with …

Okay yeah I can confirm that it was an issue with the Kingston RAM, hopefully others will be able to use the search better than me :slight_smile: As an aside, I’ve installed a single stick of Patriot Core Series SO-DIMM 32GB DDR5 5600MT/s CL46 (PSC532G5602HS). It was not on the support list, but it…

Glad you got it resolved @Richard_Sedivy . I helped point out to another user just this week on the same issue with again Kingston FURY memory. I know there are lots of vendors out there selling stuff but many of them are solved by ditching the incompatible memory. Maybe append to the compatabilit…

[Solved] Framework 13 AI 9 300 series DIY - No display output during first installation

Community Support

wojciech_migas November 14, 2025, 1:28pm 2

It is issue with ram. See topic System doesn't boot with new Kingston FURY Impact DDR5 5600 MHz CL40 SO-DIMM 32GB - #3 by oleksiidn

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[Solved] Framework 13 AI 9 300 series DIY - No display output during first installation

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