# \[Solved\] - RISC-V mainboard noisy fan bearing

**URL:** https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293
**Category:** Community Support
**Tags:** other-issues, risc-v
**Created:** [February 8, 2025, 8:21pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293 "2025-02-08T20:21:07Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![kleinesFilmroellchen](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/kleinesfilmroellchen/32/34186_2.png) [@kleinesFilmroellchen](https://community.frame.work/u/kleinesFilmroellchen)
#### Post date: [February 8, 2025, 8:21pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/1 "2025-02-08T20:21:08Z")

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_Tags are partially bogus; there is no tag for the RISC-V mainboard yet_

I received my DC mainboard today, and it looks like it uses the exact same thermal system as the other Framework 13 laptops (seems identical to my 12 gen Intel mainboard in this regard). However, upon turning on, I immediately noticed the fan making a crackling noise, which sounds like an improperly lubricated fan bearing. When I turn the laptop upside down, this noise disappears. This doesn’t seem to cause thermal issues, as airflow is normal and the CPU is sitting at \<50°C even under load.

Has anyone observed something similar, including with other mainboards? I’m curious to know. It would also be good to know where I can contact DeepComputing for an RMA, since they only link to their GitHub on their website for support and I’m not posting PII/order numbers on there 🙂

Thanks!

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### Author: ![TheTRUEAsian](https://avatars.discourse-cdn.com/v4/letter/t/da6949/32.png) [@TheTRUEAsian](https://community.frame.work/u/TheTRUEAsian)
#### Post date: [February 8, 2025, 8:39pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/2 "2025-02-08T20:39:48Z")

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Recommend opening a support ticket with Framework to see if they will RMA it.

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### Author: ![kleinesFilmroellchen](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/kleinesfilmroellchen/32/34186_2.png) [@kleinesFilmroellchen](https://community.frame.work/u/kleinesFilmroellchen)
#### Post date: [February 8, 2025, 8:44pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/3 "2025-02-08T20:44:19Z")

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Since the marketplace listing says “support is provided by DC“, I’d have assumed they will reject any support request for this product, but I guess I can try.

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### Author: ![junaruga](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/junaruga/32/5342_2.png) [@junaruga](https://community.frame.work/u/junaruga)
#### Post date: [February 10, 2025, 6:25pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/4 "2025-02-10T18:25:53Z")

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> [@kleinesFilmroellchen](#):
>
> Tags are partially bogus; there is no tag for the RISC-V mainboard yet

It seems that there is a tag for the RISC-V mainboard now!

> [@DeepComputing RISC-V Board Initial Notes](https://community.frame.work/t/deepcomputing-risc-v-board-initial-notes/64311/6):
>
> good call, added the risc-v tag!

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### Author: ![Destroya](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/destroya/32/47793_2.png) [@Destroya](https://community.frame.work/u/Destroya)
#### Post date: [February 10, 2025, 6:36pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/5 "2025-02-10T18:36:50Z")

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updated the post with the right tag 🙂

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### Author: ![kleinesFilmroellchen](https://sea1.discourse-cdn.com/flex001/user_avatar/community.frame.work/kleinesfilmroellchen/32/34186_2.png) [@kleinesFilmroellchen](https://community.frame.work/u/kleinesFilmroellchen)
#### Post date: [February 13, 2025, 12:09pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/6 "2025-02-13T12:09:04Z")

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A little bit of an update:

- Framework Support got back to me and pointed me towards [support@deepcomputing.io](mailto:support@deepcomputing.io). I have not contacted them (see below), but that email address should be listed somewhere. If anyone from DC/FW is reading here :3
- After a day or so of operation, the noise disappeared. The sound of the fan is still different from my 12th gen Intel mainboard, probably mainly because it never spins as fast. However, it sounds pretty healthy now. Therefore I’m not going to RMA the board after all. Did anyone have a similar experience?

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### Author: ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)
#### Post date: [February 15, 2025, 12:09pm UTC](https://community.frame.work/t/solved-risc-v-mainboard-noisy-fan-bearing/64293/7 "2025-02-15T12:09:54Z")

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