Update: I was able to get the physical click on the trackpad working again. I just pressed hard on the right side, and the middle again, and on the right side again. And this seems to have had an effect, because the physical click is now working everywhere on the pad. I’m guessing something was stuck under there.
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yeah oddly enough it started working again for me just now.
i think it has something to do with how i pick it up. i picked it up with one hand on the right side with the laptop opened up and i felt a mouse like click. after that it started working again.
i’d love to understand what’s going on better in case it happens again in the future.
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Running into the same problem myself. It’s really unfortunate.
The hard presses mentioned above helped, but the touch pad still intermittently shorts out.
My right click is not working. Is it Brents idea that i should do?
It turned out that the cable was not correctly inserted in the motherboard.
Now it’s working fine.
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I’m not sure if this is the exact same issue as other have been having here, but I’ve been having some problems with the touch pad lately. For some time now, two finger scrolling with just stop working. A simple reboot always fixes it but it’d be nice to know what’s causing it and find a permanent solution. Most recently I’ve been having intermittent issues with physical single click, double click and right click lagging terribly. Any idea of what could be causing these issues?
Having a similar issue myself. Ubuntu Budgie 22.04. Trackpad works fine for scrolling, gestures, and tap-to-click (both left and right click). Physical left click seems to work fine, but physical right click does not. I’ve disabled PS/2 mode in BIOS, and tried the suggested firm presses. Everything works fine in Windows, just not in Linux. Strangely, if I turn off tap-to-click in settings, physical right click works. But I really like tap-to-click, so I don’t want to do that. Seems odd that it all works except physical right click.
I was also completely unable to get physical clicks to register, whether pressing middle, left, right, etc. However, I was able to partially fix it:
Hi Support Team -
The no physical click issue was observed on both BIOS 3.09 and BIOS 3.10.
No change in behavior with PS/2 Emulation on versus off.
I did follow the touchpad rubbing guide here: Touchpad Rubbing Fix Guide - Framework Guides
At step 5, instead of adjusting the touchpad toward the keyboard, I simply tightened the two screws holding the bracket. Each was able to move about 5/6 of a turn towards tighter. This created some improvement, where I could physically click at the very middle of the clickpad only, with about an 80% recognition rate.
So I went back into the input cover, and looked more carefully at this bracket. I noted the following defects: the right hand alignment post appears to be poorly formed compared to the left hand one. The lefthand one is a crisp, sharp cross shape. The bracket goes easily over the lefthand alignment post, but fits poorly over the righthand one. The right hand one tries to force the bracket to be too close to the keyboard, and not well vertically captured to the clickpad itself. By very carefully holding the bracket both down and away from the keyboard, I was able to get the right hand side of the bracket much more vertically captured. In this configuration, I could physically click the middle 2/3rds of the clickpad with about 90% capture rate, but only about 10% of the time would physical clicks outside of this area be registered.
Third attempt, I bent forward the two small tabs on the bracket, as I had seen suggested by Framework Community members, but dis-recommended by Framework staff. However, bending these tabs up meant that physical clicks are now registered all the way out to the touchpad edges, but with a huge amount of slop/play still. Click register is rate is nearly 100% in the middle, and maybe 60% beyond 2/3rds from the middle.
Asking support to sent a replacement input cover due to the mis-manufactured alignment post. We will see what they say.
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yeah i’ve been having these issues as well and its the single biggest flaw in this laptop which is otherwise amazing. Its quite aggregating though as i prefer using a touchpad mechanically clicking versus tapping. I’ve done the rubbing guide as well which did help but hasn’t fully solved the issue and the mechanical click flaw randomly decides to register which is very annoying. I know this is a company just getting off the ground but they honestly should look at fixing this issue for customers rather than kicking the can down the road with “fixes” that don’t fully solve the problem.
Last night, after repeatedly exchanging expansion cards, I saw the touchpad physical click didn’t work completely.
My environment is
- Intel 11th Gen Batch 2
- BIOS: 3.10
- OS: Fedora 36.
I rebooted OS a few times and upgraded the software by sudo dnf upgrade --refresh (now the kernel version is 6.0.5-200.fc36.x86_64). But it didn’t work even after that at that time. However, this morning, after waking up the laptop from sleep mode: s2idle, the touchpad physical click started working again at 100% now. I really don’t know what’s the cause and what happened.
That’s very similar to what I saw with my 11th Gen Batch 2. I ran Linux on it from the very beginning, and when the touchpad was flaky, I thought it was Linux’s fault. Sometimes the physical click completely stopped working … But I would reboot or time would pass and it would start working again.
I bought a new Trackpad because Framework’s “support” said I was not eligible for a replacement since I about 40 days past 1 year warranty. The new trackpad is awesome, it’s better in everyway… seriously, it’s buttery smooth in Linux and Windows.
But Framework’s communication on this issue has been quite poor. I’m only commenting in this thread because all the threads I saw seemed like this one … Gosh, maybe there is a BIOS setting? Maybe it’s a Gnome tweak?? Maybe it’s trackpad screws???
Maybe that was true … But some of the first trackpads were crappy, that’s all.
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I m using a 3-year-old Lenovo Thinkpad, It was working perfectly but for 3 days right click is not working properly, just three days back I updated the window so I don’t know if it’s a hardware issue or a software issue.
Please help it out.
Device specifications are:
Ultrabook.
Core i5 6200U / 2.3 GHz.
Win 10 Pro-64-bit.
8 GB RAM.
128 GB SSD.
You meant you bought this one: Framework | Touchpad Kit or you bought an external trackpad from 3rd party company?
I bought the kit from Framework.
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@Charles3 I think you’re confused, this forum is specifically for the framework laptop, your laptop is a Lenovo, which is an entirely different machine from a different manufacturer. The issues would not be related to what is discussed here, and it is unlikely that anyone here can provide you any useful suggestions. You’d be best to contact Lenovo support or a forum discussing Lenovo laptops or laptops in general for help.
@edan Thanks for the tip…I like what the company is doing, and I recognize this is a first gen product, but this is the third minor but annoying defect I’ve encountered on this machine. It’s nice that they are correctible (or at least “work aroundable”–I still cannot charge effectively at 15 volts), it would be nice if there was some pro-active discussion of issues like these.
The flaky touchpad was minor but significant enough to disrupt usage of the laptop.
The flaky USB-C connections prevent using them for anything besides charging. I tried to follow the repair instructions but the fix didn’t take didn’t fix them.
Now I just saw there is a note to add a heatsink to the 1TB expansion card, which might explain issues I saw with the expansion card instead of the flaky USB-C connections!
And there’s also the RTC battery issue…
In all 4 cases, Framework knew I was a customer with these items, and never reached out to me. When I contacted support, they just gave me the run-around.
I thought Louis Rossman’s take was spot on. If Framework had reached out to me, and offered SOME solution besides “fix it yourself” I would have been frustrated, but reasonably satisfied. As it stands, I bought a Macbook Pro because even though I know Apple sucks in a lot of ways, they will support me.
For now, my Framework laptop is in a drawer. I’ve considered getting the cheapest replacement motherboard, and then seeing if anyone would like my “mostly working” first gen board for a little money.
Weird, I was having the same issue. Pressed firmly (but not overly hard) against the trackpad and ran my finger up, down and across the track pad a few times and now it’s working again. I wonder if something is prone to coming loose.
I know its been a while but I just turned on my 11th generation intel framework 13 running mint OS cinnamon after about 2 weeks of not using it and I ran into this issue. I thought it might be a driver issue but it’s not. I can get the clicks to register if I push a bit harder, but it’s to the point of being uncomfortable. I am going to try to realign the touch pad (although I really shouldn’t have to do this since I bought mine pre-assembled).
I’ll leave an update on how this goes (if I remember to).
I’ve got a Framework 13 AMD and just ran into this after the latest v3.0.5 firmware release, so that was my first thought. However it looks like a physical problem as @littlejack and @Richard_Louro mentions.
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