# Trackpad not responding after initial assembly

**URL:** <https://community.frame.work/t/trackpad-not-responding-after-initial-assembly/62447>\
**Category:** Community Support\
**Tags:** framework-laptop-16-amd-7040\
**Created:** [December 28, 2024, 6:54pm UTC](https://community.frame.work/t/trackpad-not-responding-after-initial-assembly/62447 "2024-12-28T18:54:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Timothy\_Havel](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@Timothy\_Havel](https://community.frame.work/u/Timothy_Havel)\
**Post date:** [December 28, 2024, 6:54pm UTC](https://community.frame.work/t/trackpad-not-responding-after-initial-assembly/62447/1 "2024-12-28T18:54:46Z")

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I just assembled my FW16 laptop and checked that I could get to the BIOS screen ok. The trackpad wasn’t responding but I assumed that it wasn’t meant to at that level, and I could navigate and set options just fine using the arrow keys and enter (though the only thing I changed as the audio setting from Windows to Linux). I then tried to install Ubuntu LTS 24.04.1, and although I booted the ISO ok the trackpad was still not working (the cursor just sits in the lower right-hand corner and does not move or respond to clicks). I could still try to navigate with the arrow keys etc., but at this point I’m convinced I didn’t seat the trackpad correctly or something. Any advice would be welcome!

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**Author:** ![Timothy\_Havel](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@Timothy\_Havel](https://community.frame.work/u/Timothy_Havel)\
**Post date:** [January 11, 2025, 12:16am UTC](https://community.frame.work/t/trackpad-not-responding-after-initial-assembly/62447/2 "2025-01-11T00:16:08Z")

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The problem eventually got fixed by unplugging and plugging back in the mid plate cable, apparently fixing a bad connection. Just in case this ever happens to anyone else …

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**Author:** ![system](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/1X/64c81a89f963ddb07633887baceb642a4b056046.png) [@system](https://community.frame.work/u/system)\
**Post date:** [July 10, 2025, 12:17am UTC](https://community.frame.work/t/trackpad-not-responding-after-initial-assembly/62447/3 "2025-07-10T00:17:00Z")

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