Ubuntu Bootup Error

Framework Laptop 16 Linux
1

About every time I cold boot my laptop, it pops up with one of those “Ubuntu has encountered an error” after bootup. From what I can tell, it seems to run fine after it’s booted.

Not sure what logs to check. Here is output from “journalctl -p 3 -xb”

Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: unknown error 0
Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: unknown error 256
Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
Sep 13 18:40:16 home kernel: usb 1-2.3: device descriptor read/64, error -71
Sep 13 18:40:16 home kernel: usb 1-2.3: unable to read config index 0 descriptor/start: -71
Sep 13 18:40:16 home kernel: usb 1-2.3: can't read configurations, error -71
Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: unknown error 256
Sep 13 18:40:16 home kernel: ucsi_acpi USBC000:00: GET_CABLE_PROPERTY failed (-5)
Sep 13 18:40:16 home kernel: cros-usbpd-charger cros-usbpd-charger.6.auto: Unexpected number of charge port count
Sep 13 18:40:16 home kernel: cros-usbpd-charger cros-usbpd-charger.6.auto: probe with driver cros-usbpd-charger failed with error -71
Sep 13 18:40:19 home bluetoothd[1021]: profiles/sap/server.c:sap_server_register() Sap driver initialization failed.
Sep 13 18:40:19 home bluetoothd[1021]: sap-server: Operation not permitted (1)
Sep 13 18:40:21 home gnome-session-binary[1629]: Unrecoverable failure in required component org.gnome.Shell.desktop
Sep 13 18:40:21 home gdm3[1315]: Gdm: on_display_added: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:21 home gdm3[1315]: Gdm: on_display_removed: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:21 home gnome-session-binary[3542]: Unrecoverable failure in required component org.gnome.Shell.desktop
Sep 13 18:40:21 home gdm3[1315]: Gdm: on_display_added: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:21 home gdm3[1315]: Gdm: on_display_removed: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:22 home gdm3[1315]: Gdm: on_display_added: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:22 home gdm3[1315]: Gdm: on_display_removed: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:22 home gdm3[1315]: Gdm: on_display_added: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:40:22 home gdm3[1315]: Gdm: on_display_removed: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:45:12 home gdm-password][5275]: gkr-pam: unable to locate daemon control file
Sep 13 18:45:13 home gdm3[1315]: Gdm: on_display_added: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:45:16 home systemd[5305]: Failed to start app-gnome-gnome\x2dkeyring\x2dpkcs11-5686.scope - Application launched by gnome-session-binary.
░░ Subject: A start job for unit UNIT has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit UNIT has finished with a failure.
░░ 
░░ The job identifier is 315 and the job result is failed.
Sep 13 18:45:18 home systemd[5305]: Failed to start app-gnome-ubuntu\x2dreport\x2don\x2dupgrade-6161.scope - Application launched by gnome-session-binary.
░░ Subject: A start job for unit UNIT has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
░░ 
░░ A start job for unit UNIT has finished with a failure.
░░ 
░░ The job identifier is 500 and the job result is failed.
Sep 13 18:45:19 home gdm3[1315]: Gdm: on_display_removed: assertion 'GDM_IS_REMOTE_DISPLAY (display)' failed
Sep 13 18:49:52 home kernel: Bluetooth: hci0: SCO packet for unknown connection handle 3584
2

To hazard a guess without being able to deep dive into this with a ticket:

  • Are you trying to push an external display with a doc or another type of non-Framework adapter?
  • If external display: If it is directly connected using HDMI, DP or USB-C to using a Framework HDMI, DP or USB-C expansion card, are you using ports 1 or 4 as shown here?

Reply to these, then open a support ticket with this thread provided in the ticket, please.

3

No dock. 2 external monitors connected to the 2 HDMI ports, controller to the USB A port, ethernet, power to 1 USB C and nothing on other USB C (saved for using flash/external drives). Keyboard connected to the port on GPU.

4

Also I created a ticket