Also along that question, which stuff do I buy? Is this Thermal Grizzly the correct stuff? I have seen a lot of chatter of getting fake PTM on Amazon so I just want to make sure I get the right stuff.
Technically Thermal Grizzly is a separate product. It should be roughly equivalent in performance though. LTTstore.com sells some as well that is genuine stuff as well as ModDIY. Those two sources are known to be genuine PTM7950 but again, the Thermal Grizzly stuff should be roughly equivalent as Thermal Grizzly is a respected brand for cooling and performance.
2 weeks after doing the mod, there’s been no drop in performance, if anything it got slightly better (within 100~ points), fans don’t kick in as quickly anymore, and it doesn’t seem to ramp to max now either, which is nice.
arh what the heck. I decided to buy the stuff and I will do it this weekend. €25 to fix a €1700 :-\ At least it’s doable I guess
The TG Kryosheet is PTM7950 its the same and for me the only genuine source of PTM7950 in Germany. i used a 50x50 sheet. It lasts for about 3-4 Redoings of the PTM
Edit
Disclsimer i mixxed the products up…
I meant phasesheet
Isn’t graphene conductive?
It is electrically and thermally conductive, yes
Kyrosheet isn’t the same thing as a PTM7950 as @Charlie_6 has alluded to, that’s a graphene sheet that Thermal Grizzly sells but I can understand the mixup there since it is also a “thermal pad”.
Sorry guys i mixxed the product up. I have meant to talk about Phasesheet. Sorry
My question is if we attempt the thermal fix ourselves and end up accidentally damaging the delicate heat pipes or other related brittle components we void the warranty correct?
Also wanted to check if anyone has heard back from FW about the fix kit availability?
I suppose Framework would have to make a judgement call on a case-by-case basis. But, in general, if you damage a component, it’s likely that the warranty wouldn’t cover the damage to that component. But the warranty on the rest of the product wouldn’t be void. So, for instance, if you broke the cooler, you may have to buy a new one yourself. But if you broke the cooler, replaced it yourself, and later the touchpad dies on its own, that should still be covered. At least, this is my understanding of how the warranty should work. They allow folks to repair their own equipment, but obviously that does come with some risk.
But you’d have to reach out to Framework support to get a definitive answer, especially since this is a special circumstance, given the issues with the liquid metal.
Yes, I agree with what you said as it makes sense. I also believe this is a very unfortunate and unique scenario for both FW and the buyer’s. We are not getting the full performance potential for what we paid for and FW have to deal with a costly fix due to the Liquid Metal choice.
Sure but they could have asked those who were willing to to self repair could get a fast repair kit of some ptm and a shim. Maybe with a promise of a discount on a cooler if we break it. The rest wait for a proper fix. I am sure at framework’s scale they could have gotten ptm way cheaper than us, same with the shims. Particularly since I had to buy a bag of 10 and I suspect so did most here.
in all likelihood the guide, once it manifests, will end up here:
note the disclaimer:
This section contains guides for advanced topics such as rework or board level repairs. The guides contained in this section required specialist equipment or experience. These guides are not recommended for beginners and damage caused by failed reworks is not covered under warranty.
But what about those who have shaky hands (me) and not able to physically do the modifications on my own nor can I afford to pay a shop to do it for me. My budget are tight and rely on their machine which can’t remain decommissioned for several days!
Ouch, that is actually infuriating considering Framework has been radio silence on this while our warranties start to expire.
I really doubt it will end up there. I’m almost certain the only thing they are changing is the thermal compound from liquid metal to PTM7950. Changing the thermal interface material wouldn’t be considered advanced repairs and rework. The only two things listed there right now involve physical modifications to board circuitry, including soldering of tiny components on the boards.
I suppose I could be wrong, but I really don’t think Framework’s solution is going to involve people doing the “shim mod” discussed in this thread. If they were going to get into that, I think they’d just send out new heatsinks. And maybe that’s why there has been a delay. Maybe they are doing additional testing to see if it’s reasonable to just send out PTM and post a guide, or if they need have Cooler-Master change something in the heatsink production, and send out replacements.
Yes, good point. Cooler Master needs to step up and deliver on their partnership with FW. Can’t clap with 1 hand!
Finally got around to it and mixed results. On the plus side I did get an increase in geekbench and I haven’t let the ptm bed yet. But more importantly the spiking core is no longer going over 80/90 degrees and setting the fans into full blower mode. It was far less difficult than I feared it would be but I still have a single spiking core. While the rest chilled at 30/40 the 4th core frequently jumps to 60/70 when doing things. But that’s better than 40/50 and 80/90 so as long as the fan stays quiet I am happy