USB Storage issue

Just tried port 1 on USB-C and same issue. I still get hang and lockup for the whole system when I load up the drive with an intensive process. Definitely sucks to have this issue when I didn’t with my last computer but oh well, I guess I can’t use this drive without a USB 3.1 hub in the way to throttle it.

Definitely tempting me to get my own meter now lol. Given that mechanical external hard drives generally cap out at 1.2A power draw, I’ll just use that as my reference and say these drives likely won’t exceed 900mA but might under certain circumstances or depending on the enclosure. SanDisk might have made their external more efficient than most enclosures, and most enclosures might look for a 1.5A power budget before powering up. I guess I’ll just write it off as that

You can often find the power draw information in the specs of the specific drive in the enclosure. For example the SSD I’m waiting on currently looks like this:

Seems like it could actually draw close to 2A on write, but I’m doubting it goes quite that high when limited to 10gbps usb speeds.

Yeah sadly this manufacture doesn’t list that data, but based on research NVME drives can pull around 4.2W max, so if we count the enclosure it’s entirely possible it could either be right below 900mA or right above it I guess. Windows seems to think it’s 900mA but maybe at a firmware level it creeps right above, idk.

Testing today on my desktop (a ryzen 5 3600 system) on a USB-A 10Gbps capable port I got full expected performance and no freezing/lockup. So it’s definitely something wrong with the framework USB controller or drivers that causes that 100% utilization bug with 0 activity… Hopefully future drivers or bios resolve…

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I tested the one I ordered in a USB enclosure before I installed it in the laptop and it… sort of worked, but trying to write to it would instantly cause errors. It works fine installed so I suspect it may come down to power limitations, even on the ports that allow more power. Perhaps some NVME drives draw more than USB is really certified to provide.
I have a couple of other 2230 and 2280 drives in enclosures that seem to be working just fine. They’re DRAMless, less storage, and seem to have less power requirements than the one that had issues.

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This was my USB storage issue investigation (with help and contribution of many community members as seen in the post) regarding the AMD13, which IIRC shares similar USB architecture as the 16 inch.

Maybe worth a read: AMD Framework and NVMe SSD Enclosure Compatibility Investigation

That’s very close to what I have, except mine stays connected and just locks up and lets the windows disk queue build. My lockup issue only happens when booted through it seems, not when in windows or linux on an internal drive OS. I also have no issues with my m.2 Sata enclosure booted through.