I have been waiting to hear from the RMA team for a full week now after my request was passed on to them. I would appreciate it if an employee could respond. Significant delays seem typical, and they absolutely should not be.
I already sent request to RMA team and I had response in the day. It’s strange
I’ve just received a response with the RMA number and form to fill out. Bizarrely enough they requested I select “remorse return” despite this unquestionably being a complete failure of quality control — I received it back from the repair center with only one of the many issues fixed, most completely ignored, and two new issues, including damage to the screen. Needless to say I selected “defective return” instead.
I had some similar issues with a repair centre.
Can you please add the name?
I mailed it to Rockaway, NJ, which is the closest to me (presumably; I’m upstate NY).
I had mine with Let Me Repair UK.
When I got it back I had the wrong motherboard, the screen full of dust and paint chipped.
I was curious if it was the same one 