# What dock are you using for your FW16?

**URL:** <https://community.frame.work/t/what-dock-are-you-using-for-your-fw16/45600>\
**Category:** Framework Laptop 16\
**Tags:** framework-laptop-16-amd-7040\
**Created:** [February 20, 2024, 4:43pm UTC](https://community.frame.work/t/what-dock-are-you-using-for-your-fw16/45600 "2024-02-20T16:43:32Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![Stoke](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Stoke](https://community.frame.work/u/Stoke)\
**Post date:** [March 19, 2024, 11:54pm UTC](https://community.frame.work/t/what-dock-are-you-using-for-your-fw16/45600/22 "2024-03-19T23:54:36Z")

</div>

Glad it’s not just me!

I opened a ticket as well, but I think they just chocked it up to the dock, but that conclusion isn’t consistent with my findings.

I also ordered a 165W PD 3.1 Charger to see if it has something to do with the higher wattages. Will check this weekend

I didn’t think to check frequency, but that checks out, I’m getting the exact same behaviour. Where usage usage increase in the histogram is where I plugged in my dock using the fw16 charger.

 ![image](https://us1.discourse-cdn.com/flex001/uploads/framework3/original/3X/d/2/d24295eef80b67fb68628370dae8f5b68f7e6e8a.png)

I’m not entirely sure it’s the charger, it’s possible it’s the laptop firmware/onboard pd controller. I tested the fw16 charger and my dock on my old laptop, and had no issues.

I did find this in the logs; I ran dmesg while disconnecting/connecting the charger.

Here is the output when connecting the **180w directly to laptop** (port 1)

#### on connection:

```auto
[+21.668225] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+0.190072] ucsi_acpi USBC000:00: unknown error 256
[+0.000006] ucsi_acpi USBC000:00: con3: failed to register partner alt modes (-5)
[+0.193133] ucsi_acpi USBC000:00: unknown error 256
[+0.000007] ucsi_acpi USBC000:00: con3: failed to register partner alt modes (-5)
[+0.392757] ucsi_acpi USBC000:00: unknown error 256
[+0.000007] ucsi_acpi USBC000:00: con3: failed to register partner alt modes (-5)

```

#### on disconnection:

```auto
[Mar 3 08:36] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)

```

Here is the output when connecting the **180w charger to the usb hub** which is connected to port 4.

#### on connection:

```auto
[Mar 3 08:41] ucsi_acpi USBC000:00: ucsi_handle_connector_change: GET_CONNECTOR_STATUS failed (-95)

```

#### on disconnection:

```auto
[+4.072244] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.632111] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.631937] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.632088] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.633701] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.630944] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)
[+5.631782] ucsi_acpi USBC000:00: ucsi_handle_connector_change: ACK failed (-110)

```

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